Q1:Are you a
factory or a
trading
company?
A1:We are
the
manufacturer
and
factory,
specialized
in luggage
machinery
industry
since
1992.
Q2:Where is
your
factory?
How can I
get
there?
A2:Our
factory is
located in
Pingyang
County,
Wenzhou
City,
Zhejiang
Province,
China.
Q3:What’s
your main
market?
A3:Our
machine is
sold well
in 30
provinces
and cities
and enjoy
high
reputation
in China.
At the same
time,
it has been
widely
exported to
more than
20
countries,
such as
Turkey,
Morocco,
India,
Bangladesh,
Algeria,
Egypt,
Tunisia,
South
Africa,
Vietnam,
Cambodia,
Thailand,
Germany,
Indonesia,
Lebanon,
Pakistan,
Brazil,
Russia,
etc.
Q4:How is
your
factory
doing in
quality
control?
A4:Quality
is the most
important
principle.
There are
at least
twice test
before
shipment,
the first
is by our
factory,
the second
is together
with
customer.
Thus our
customers
will know
well about
how to use
the machine
before it
arrives at
their
factory.
And also we
will offer
whole-life
service.
What's
more, all
machinery
has been
passed ISO
and CE
testing.
Strictly
testing the
machine and
arranging
delivery
after 100%
confirmation
of no
problem are
what we
always
do.
Q5:How
about after
sales
service?
A5:During
the special
period of
COVID-19,
we will
offer all
support
online via
video 24h
per day.
Before
shipment,
we will
test
machine
from A to
Z, and then
send all
videos from
installation
to
production
for
customers.
Full set of
manual and
instruction
in English
will be
sent with
machine
together.
And if
customers
need the
engineer to
offer
support in
their
factory,
the cost
and visa
should be
paid and
prepared by
customers.