Q1:Are you a factory or a trading
company?
A1:We are the manufacturer and
factory, specialized in luggage
machinery industry since
1992.
Q2:Where
is your factory? How can I get
there?
A2:Our factory is located in
Pingyang County, Wenzhou City,
Zhejiang Province,
China.
Q3:What about your main
market?
A3:Our machine is sold well in 30
provinces and cities and enjoy
high reputation in China. At the
same time,
it has been widely exported to
more than 20 countries, such as
Turkey, Morocco, India,
Bangladesh, Algeria, Egypt,
Tunisia, South Africa, Vietnam,
Cambodia, Thailand, Germany,
Indonesia, Lebanon, Pakistan,
Brazil, Russia,
etc.
Q4:How is your factory doing in
quality control?
A4:Quality is the most important
principle. There are at least
twice test before shipment, the
first is by our factory, the
second
test is together with customer.
Thus our customers will know well
about how to use the machine
before it arrives at their
factory.
And also we will offer whole-life
service. What's more, all
machinery has been passed ISO and
CE testing. Strictly testing
the
machine and arranging delivery
after 100% confirmation of no
problem are what we always
do.
Q5:How about after sales
service?
A5:During the special period of
COVID-19, we will offer all
support online via video 24h per
day. Before shipment, we will
test
machine from A to Z, and then
send all videos from installation
to production for customers. Full
set of manual and instruction
in
English will be sent with machine
together. And if customers need
the engineer to offer support in
their factory, the cost
and
visa should be paid and prepared
by
customers.
Kerry Chen (Manager)
Email:[email protected]
Whatsapp:+008617328812279
Wechat:sale-chaoxu
Address: Wenzhou City,China
325400
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