Q1:Are you a factory or a
trading
company?
A1:We are the
manufacturer and
factory, specialized in
luggage machinery
industry since
1992.
Q2:Where
is your factory? How
can I get
there?
A2:Our factory is
located in Pingyang
County, Wenzhou City,
Zhejiang Province,
China.
Q3:What about your main
market?
A3:Our machine is sold
well in 30 provinces
and cities and enjoy
high reputation in
China. At the same
time,
it has been widely
exported to more than
20 countries, such as
Turkey, Morocco, India,
Bangladesh, Algeria,
Egypt, Tunisia, South
Africa, Vietnam,
Cambodia, Thailand,
Germany, Indonesia,
Lebanon, Pakistan,
Brazil, Russia,
etc.
Q4:How is your factory
doing in quality
control?
A4:Quality is the most
important principle.
There are at least
twice test before
shipment, the first is
by our factory, the
second
test is together with
customer. Thus our
customers will know
well about how to use
the machine before it
arrives at their
factory.
And also we will offer
whole-life service.
What's more, all
machinery has been
passed ISO and CE
testing. Strictly
testing the
machine and arranging
delivery after 100%
confirmation of no
problem are what we
always
do.
Q5:How about after
sales
service?
A5:During the special
period of COVID-19, we
will offer all support
online via video 24h
per day. Before
shipment, we will
test
machine from A to Z,
and then send all
videos from
installation to
production for
customers. Full set of
manual and instruction
in
English will be sent
with machine together.
And if customers need
the engineer to offer
support in their
factory, the cost
and
visa should be paid and
prepared by
customers.
Kerry Chen
(Manager)
Email:[email protected]
Whatsapp:+008617328812279
Wechat:sale-chaoxu
Address: Wenzhou
City,China
325400