Privacy & Policy

Tradewheel.com gives you complete control of your privacy. We help people understand how their data is used and stored. This Privacy Policy applies to all information that the website Tradewheel.com can get about its users while using the website and its services. Please, read our Privacy Policy to understand the way we collect, use and protect your data.

WHAT DATA DO WE COLLECT?

Tradewheel.com collects the following data:

Mobile Data:

When using our website, particularly the mobile application, we may obtain, process, and store information about your location (e.g., IP address). Suppose you are using our website through your mobile device and you wish Tradewheel.com not to collect location-tracking information, then you can simply flick off the option to share location on your device, presuming your device allows you to do so.

Log Data:

Tradewheel.com can also obtain, process, and store Log Data. This server directly records the Log information when you use our platform, irrespective of whether you have a registered account on Tradewheel.com or not or logged into the account at that time or not. This information includes your IP Address, date and time when using the website, the hardware you are using, number of clicks, pages viewed, the order of viewed pages, amount of time spent on each page, and revisiting URLs.

Cookies:

Tradewheel.com use cookies on the website. Therefore, when you visit Tradewheel.com, you automatically make some information accessible to us.

Other Technologies:

In addition to using cookies and other similar technologies, Tradewheel.com also uses tracking URLs and web beacons to gather user log data. To find out if you've opened a particular message or clicked on a specific link, we may also include tracking URLs and web beacons in our messages to you.

Third-Party Social Plugins:

When registering on the website, Tradewheel.com, users will enter their email and password (or with the User's permission, we get them (except the password) automatically from the social network) to create an account on the website. Further, when completing their profile, users can specify their name, surname, country, gender, and add their avatar. If registration was made through a third-party social network like Facebook, Google, WeChat or LinkedIn, the User's name, image, and email address are exported automatically if the User permits us to do so.

Information Regarding minors:

Tradewheel.com does not knowingly collect the personal information of minors, i.e., children under 13 or below. Tradewheel.com has a strict policy of immediately deleting any account that has been identified to be using a child's personal information. Parents or legal representatives should email us to inquire about any personal information that they believe we may have unintentionally obtained.

HOW WE COLLECT YOUR DATA:

Tradewheel.com only collects and uses the information you that user has made available when using our platform and services. For example:

• The information you enter to our website when creating an account or when you fill out any form or update your account information.

• Access our platform to search for products, post products or buy offers, make or accept requests, or communicate with other users.

• Link your Tradewheel.com account to a third-party site (e.g., Google, LinkedIn, Facebook, WeChat). Under these circumstances, we will only obtain the personal data that you have added to that particular third-party social networking site. Although the data collection is subjected to the extent to which you have agreed to share in your settings.

HOW WE WILL USE AND STORE YOUR DATA:

Tradewheel.com only collects, uses, and processes information about you for the following general reasons:

• To allow you to access, create an account on Tradewheel.com, and use the Platform.

• To enhance and improve Tradewheel.com operations and our users' experiences. Moreover, it helps us conduct analytics, research, personalize or otherwise customize the user experience, and advertising and marketing.

• To establish and maintain a safe environment on Tradewheel.com. This includes fraud detection and prevention, verifying the address of your listings, and verifying any identifications you provide.

• Send reminder emails, support messages, service updates, technical notices, security alerts, and the information you request.

• To send you promotional and marketing messages and other information that may be of interest for you, given we have your consent for that. We may also send you information about our services and products that we think you may like, given we have your consent for that. You can unsubscribe to such messages anytime you want through Tradewheel.com account settings.

DISCLOSURE OF YOUR DATA:

Tradewheel.com will never rent or sell your information to any third party.

We only disclose your personal information as follows:

• Your public profile contains some of your personal data, like your name and profile picture. This information (only name, and country) may be displayed in the other parts of the website.

• When you submit a quote request or post a buy offer, your profile becomes visible to other users. In addition, you may be contacted by these users via phone or via email.

• • When you contribute to Tradewheel.com, by posting your products or buy offers, a part of your personal profile (only name, and country) becomes available on different parts of the website.

You may link your third-party social networking account with Tradewheel.com account. When you create this linkage:

• Some of the information like your name, location, email address and image may be displayed on your Tradewheel.com profile

In order to avoid fraud and evaluate risks, we may keep, process, and transfer the information you give us by linking your accounts. The information Tradewheel.com can access when you link your third-party social networking account with Tradewheel.com account is subjected to your settings. We may allow our employees to use and process your contact information to connect with you.

You consent and allow Tradewheel.com to keep, process, and disclose your information if demanded by law or with the honest intention that the access or transfer of data is essential for:

• Answering claims made against Tradewheel.com.

• To act per legal processes (for example, summonses and subpoenas)

• To implement and administer our contracts with users

• To prevent scams, investigate, provide adequate customer support, enhance the product, improve services and remove errors, or protect the rights of Tradewheel.com and its users.

Tradewheel.com always puts reasonable efforts to inform its users regarding the request of their data from law enforcement authorities unless the law, court, or the legal process prohibits it; or if the information we receive by law enforcement implies that providing notice can cause a risk of injury or death to any individual or group, can be potentially harmful to minors, that harm could be directed to Tradewheel.com, its services, platform, or members.

HOW WE WILL USE AND PROCESS USER DATA:

Your communications with other Tradewheel.com users exchanged via our Platform may be reviewed, scanned, or analysed by us or by third parties for risk assessment, fraud prevention, investigation, product development, regulatory compliance, research, and customer support purposes. For example, the Platform may scan and review users' messages to safeguard contact information and references to other websites as part of our efforts to prevent fraud. This aids in preventing fraud and scams involving bank transfers and other forms of money transfer methods. In order to improve user communications, debug, broaden our product offerings, and assess customer experiences, we may also scan, evaluate, or analyse your communications for research and product development purposes.

We will not use your personal information to target marketing messages from third parties as a result of our scanning, reviewing, or analysis of the data. Additionally, we won't sell your information or messages to third parties. When needed, wee occasionally use automated methods to carry out these scans and analyses.

By using our Platform, you agree that Tradewheel.com may, in its sole discretion, monitor, scan, analyse, and store your communications using either manual or automated methods, directly or through third-party companies.

SECURITY OF YOUR DATA:

To help safeguard your Personal Information from unauthorised access, destruction, or alteration, we are constantly implementing and upgrading administrative, technical, and physical security measures. However, no technique of electronic data storage or transfer over the internet can guarantee 100% security. Therefore, we are unable to completely guarantee the security of your communications with us and the Personal Information we store.

YOUR DATA PROTECTION RIGHTS:

Every user is entitled to be aware of their data protection rights. As a registered user of Tradewheel.com, you are entitled to the following

• The right to access

As a registered user of Tradewheel.com, you may request in writing, to be granted access to your Personal Information stored by us. After receiving a valid request in writing, we will provide you with a copy of your Personal Information as soon as practicable within 40 days. However, we may charge you a small fee for this request.

• The right to rectification

Tradewheel.com strives to keep your Personal Information accurate, complete and up to date. If your Information on our website, is incorrect or incomplete, please let us know and we will make the necessary changes, erase or edit the information. Within 40 days of your valid request, we will notify you that the relevant action has been taken to rectify your information.

• The right to erasure

You may erase your Tradewheel.com account with all your data entirely, by logging in to your account and deleting it from settings. Click here to learn more about deleting your Tradewheel.com account. Please be aware that even after your Tradewheel.com account is deactivated, any testimonials and other similar materials you publish can still be publicly accessible on Tradewheel.com with your name. You can also ask for your personal data to be deleted. Please send any such inquiries to privacy@tradewheel.com.

• The right to restrict processing

You have the right to request that Tradewheel.com restricts the processing of your Personal Information, conditionally.

• The right to object to processing

As a registered user of Tradewheel.com, you have the right to object to Tradewheel.com 's processing of your Personal Data, conditionally.

• The right to data portability

As a registered user of Tradewheel.com, you have the right to ask Tradewheel.com to conditionally transfer your data to you or another organisation.

• How you can access and edit your information

As a registered user of Tradewheel.com, you have the right to review, update, rectify, or delete the Personal Information from your account. You can edit your information by logging into your account.

We value accuracy of your information just as much as you do. We are constantly looking for ways to make it simpler for you to review and update the information you have provided on our platform. You can send us an email at privacy@tradewheel.com or get in touch with our customer care staff if you want to update your registered email address or any other information.

PRIVACY POLICIES OF OTHER WEBSITES

Tradewheel.com 's website may include links to Third-party websites that are not under our control or ownership. These websites may store their own cookies on your device or gather personal data from you. These websites will each have unique policies regarding the gathering, use, and disclosing of Personal Information. As we are not responsible for the terms of use or privacy policies of those websites, we advise our users to read them.

CHANGES TO OUR PRIVACY POLICY

Tradewheel.com continuously changes and updates our Privacy Policy to enhance user experience. When we make changes in the Privacy Policy, we will notify you by sending an email to your registered email address. The date on which we send you the email will be considered the date of your receipt.

It's important that our users review the change in Privacy Policy. if you do not agree with the changes to the privacy policy, your only option, is to cease using our platform and its services, and your only option will be to delete or deactivate your Tradewheel.com account. If you continue to use our service, it is deemed as acceptance of the changes in the Privacy Policy.

Except as stated in our Privacy Policy and Cookie Policy, third parties do not collect data about our users' online activities on the Platform. This Privacy Policy was last updated on July 28, 2021.

HOW TO CONTACT US

Please send us an email at privacy@tradewheel.com to get in touch with us if you have any inquiries concerning our Privacy Policy, your personal data, or how to exercise your data protection rights.

COOKIE POLICY

A cookie is a small file that websites store on visitors' devices to help with communication between the visitors' devices and the websites' servers. In this limited sense, the cookie serves as a witness to the transaction by saving certain user data.

However, technological developments may allow the cookies to monitor the performance of the site, analyze the audiences of the site, look into the statistics, user preferences and may enable targeted advertising.

In this broader definition, the term "cookie" refers to all files, whether they are kept on a visitor's computer or a server, that contain extracts of the data sent or generated during exchanges between a site and its visitors. In this cookie policy, the phrase is used in this broader context.

THE COOKIES WE USE AND WHY WE USE THEM:

When using Tradewheel.com, we reserve the right to use cookies and other similar technologies to analyze the patterns, track user movements and interests, or collect demographic details. Tradewheel.com employs cookies to differentiate between different users of the Platform. This enables us to create a better, personalized, and positive user experience; and continuously upgrade our Platform and services.

Tradewheel.com uses the following cookie categories:

Basic Cookies: These cookies are absolutely necessary for the Platform's operations. The basic cookies include the ones that allow users to enter secure areas of our Platform safely.

Performance Cookies: These cookies are essential to our platform because they allow us to identify and track different users and how they behave when using our platform. This allows us to improve our platform by ensuring users easily find what they are looking for. 

Functionality Cookies: They enable us to recognize the returning users. This is important to create a personalized experience for them, for example: greet them by their names and remember their language and region preferences. 

Targeting Cookies: These cookies are responsible for recording user interaction with our platform, including the links they followed and the pages they visited. We use these cookies to ensure that our platform is relevant to your interests and more importantly, to align our platform with the target users. 

HOW TO MANAGE COOKIES

Although most browsers automatically accept cookies, you can modify your cookie settings in the browser’s toolbar. If you choose to modify the settings and decline some or all of the cookies, please know that you might not be able to log in to your account, personalize, or use some interactive features of Tradewheel.com. Moreover, flash cookies behave differently than browser cookies, and thus cookie settings in web browsers can’t manage them. If you want to acquire more information on how to control flash cookies, you can visit the Adobe website and make the necessary changes.

CHANGES TO THIS COOKIE POLICY

Tradewheel.com reserve the right to revise or update the cookie policy to determine the best practices at the given time. We encourage users to review the policy from time to time.