Q1: Are you a manufacturing company? A1: yes, we are
trading and manufacturer combination,our factory was
established in 2002 with more than ten years
experience in furniture manufacturing. Our products
are hot selling all over the world with reliable
quality and reasonable price. Q2: What's the scale of
your factory? A2: Our factory occupies a total area
of 20,000 square meters , with more than 100
employees, including 25 professional engineers and
technicians. Q3: What are your main products? A3:
Products include sofa, bed, mattress, coffee table,
dining table, chair, mirror, cabinet, dressing table,
nightstand and cabinet, decorations like carpets,
lights, painting etc. Q4: Can I choose colors? A4:
yes, we have various of materials in different
colors, such as italian import Nubuck leather,
painted leather, PU and fabric. Q5: Can I change the
size of the product? A5: All of our products comes in
standard sizes. But we can customize the sizes
according to your specific requirements. Q6: Can I
buy some samples before I order? A6: yes, we can
supply samples before ordering. Q7: How long is the
production lead time? A7: Mostly 25-40 days after
deposit, 60-80 days for large quantities. Q8: What
are your terms of payment? A8: 50 deposit in advance
+ 50% balance of duplicate bill of lading. Q9: What
kind of service do you offer? A9: The quality of our
furniture can be assured 10 years from the date of
purchase which products are not being damaged by any
man-made. Q10: What are your packages? A10: we use
high quality non-woven bags inside and reinforce
cartons with solid wood frame for every pieces. Q11:
Can you guarantee your product? A11: Yes,our warranty
is 10 years, we have professional QC teams.We would
requst detailed images of any problems or warranty
claims - provided emails with detailed pictures are
sent,we will dispatch replacements at our cost to
repair the products or alternatively supply
replacements in subsequent orders.
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