Metal needle detectors machine equipment for food processing industry malaysia snack fish shrimp coffee dough chicken legs

FAQ

Q1 :  Can your factory do OEM for us and attach our logo ?

A1 :  Yes of course. 

Q2 :  How can you keep machine good quality ?

A2 :  Best quality industrial stainless steel for machine raw material ,strict QA ,QC procedure before delivery, 1 or 2 days machine running test to track machine working performance ,quality certificates like CE avaliable.

Q3 :  What is lead time of this metal detector ?

A3 :  15 days normally ( 10 days avaliable for urgent order,one day avaliable for stock unit).

Q4 :  How to keep safety of this business transaction?

A4 :  We can accept Trade Assurance, Embassy help check, 3rd party inspection like SGS ,etc.

Q5 :  How many years warranty for this product ?

A5 :  We can give 1 year warranty for machine.

Q6 :  How about your after sale service ?

A6:   Within 1 hour email repsponse for machine issues and within 4 hours offer for machine trouble shooting solution.
Fast and in time contact for technical support via live chat tool group (WA, Viber, Wechat,etc) .
Fastest courier delivery for the spare parts once confirmed the problems caused by parts.
Overseas engineer deployment avaliable if necessary.
Training support avaliable for customer at our factory.

Q7 :  Can you provide special design and configuration for us ?

A7:   Customerized production avaliable ,special production avaliable as per customer drawing.