dresser cabinet design for milano furniture

FQA

1. Q: Are you a factory or trading company?

A: We are a factory, specialized in living room sofas.

2. Q: Where is your factory located? How can I visit there?

A: Factory located in No.2, jinben jingang avenue, southwest street, sanshui district, foshan city, Guangdong Province, China. Take a taxi from Guangzhou Airport for about 1 hour to our factory.

3. Q: Can I order samples? Are you free for samples?

A: Yes, we will offer free sample. You pay the sample cost first, and we will refund the sample fee when you place the bulk order later.

4. Q: How does your factory do regarding quality control?

A: Quality is priority. Each production process must be checked 100% by our QC team.

5. Q: What is your after-sale service?

A: we offer 100% guarantee on our product.If there is quality problem on our side, we’ll compensate. We work with many internationally renowned companies, such as Wal-Mart, Costco, etc. Our complaint rate is less than 0.5%.

6. Q: What’s your delivery time?

A: 35 days after receiving deposit. 

7. Q: Can you accept customized orders? OEM or ODM orders?

A: Yes, we can. Customized orders are always welcomed, as well as OEM and ODM.

8. Q: Can you make customers’ logo on products and customer design?

A: Yes, Fabric tag of customer logo can be sewed on each chair/sofa , and customer's design are acceptable.

9. Q: Which country is your main export market?

A: At the moment, our main export regions are JAPAN, KOREA, CANADA and USA.