16A-6000-WiFi Type The BetterCustom LOGO wifi touch screen thermostat for floor heating system eco tuya electrical

 wifi touch screen thermostat for floor heating system

Round Screen Negative Display WiFi Temperature Controller Remote Control Digital Room Heating Thermostat for Electrical Heating System

1.Q: Can I order samples?

A: Yes. Our MOQ is one piece. You could order 1pc first to test and make larger orders later.

2. Q: How to place an order?

A: 1. For small orders 200pcs, please contact us by email. We will get back to you as soon as possible.

3. Q: How do you ship my order?

A: 1. Orders from 1 to 9pcs, we usually send by ePacket.

2. Orders above 10pcs, we usually send by Express such as DHL, UPS, Fedex, etc.

3. We could send orders based on your requirements too if you prefer other shipping way.

4. Q: Can you customize according to our demand?

A: Yes. MOQ over 500 pieces, we can customize thermostats based on your requirements. ODM/OEM (logo, package, function) is available.

5. Q: How long would I receive my order?

A: Usually sample orders would ship within 3~5 days, bigger orders may take about15~25days, customized orders would take longer that you can consult us.

6. Q: What is your trading term? And what payment way are accepted?

A: We always do FOB,CFR, CIF term, and you could make the payment by T/T, L/C, Alipay, Payal, west union, etc.

7. Q: Do you offer guarantee for the products?

A: Yes, we offer 18 months warranty to our products. Your thermostat carries an 18 month warranty from date of purchase. Service outwith the warranty period may incur a charge.

8. Q: Is your thermostat APP charged?

A: Our APP is free. You could download it in Google player and APP store.

9. Q: What should I do if I do not know how to use the thermostat?

A: Please contact us by email. We will provide detailed manuals or videos to help you.

10. Q: Can I mix different models in one container?

A: Yes, it's ok.

11. Q: Do you have certifications?

A: Yes. We have CE, RoHS certifications, etc.