Question 1: What is MOQ of your product?
Answer: There is no MOQ required, but smaller
quantity incurs higher unit price. So for the benefit
of your budget, better order quantity no less than
100 pieces.
Question 2: Can your product pass
EN71,REACH test and etc?
Answer: Yes, we can. Please contact our
sales team for more information.
Question 3: How quick do you make
custom sample?
Answer: It takes about 7 days after artwork
and sampling order confirmed, sample cost
paid.
Question 4: How fast can we get
a price for custom item?
Answer: We shall be able to provide a
quotation sheet within one hour during local
working time at the soonest, and will be able to
quote within 24 hours if your inquiry was sent out
of our local working time.
Question 5: What
guarantee do I have that assures me I will get my
order from you since I have to pay in advance? What
happens if the products you shipped are wrong or
poorly made?
Answer: We has
been in business since 2008. Not only do we have
strong production team to make sure quality, but
also we are an audited supplier by Bureau Veritas &
Trade ASSURANCE to make sure your money
safe.
Question 6: How can I get
a tracking number of my order that has been
shipped?
Answer: Once your order being shipped, our
sales rep. will send you email to inform it.
Question 7: You are factory or trading
company?
Answer: We are
factory.