Q
|
What is the minimum order
quantity?
|
A
|
Minimum
order quantity: 1 unit.
|
Q
|
How long is the delivery
time?
|
A
|
We
have enough spare parts inventory to guarantee the
delivery time, the general delivery time is 30 days, if
it is a urgent order, we can deliver it in 20
days.
|
Q
|
What payment methods do you
accept?
|
A
|
We
support various payment methods, we can accept 20% or
30% as deposit. If it is a return order, we can
receive 100% payment by copy B/L. If it is an
e-commerce or supermarket customer, we can even receive
60 or 90days billing period. We will adjust the
payment method flexibly.
|
Q
|
Can I mix different models in one
container?
|
A
|
Yes,
different models can be loaded in one container. We have
the loading software to calculate the best loading
plan.
|
Q
|
Where is the market for the product and
what is the market advantage?
|
A
|
Our
market covers the entire European and American countries,
and exports to more than 45 countries. In 2019, the
export volume reached 10 million US dollars. Moreover,
sales have been increasing for three consecutive years,
which is entirely dependent on AUSTTER's own product
quality, new product development capabilities, complete
TUV-CE certificates and reliable pre-sales and
after-sales services.
|
Q
|
Can you explain the warranty?
|
A
|
Usually our warranty is one year. We will send you
replacement part by airplane way which is free if that is
not damaged for human reasons within one year. In
addition, except commercial engines are three years
warranty, other engines are one year
warranty.
|
Q
|
How to visit AUSTTER?
|
A
|
We warmly welcome all distributors, agents and brand
owners to visit. Our factory is located in
Weifang city, Shandong Province. The
following is the route to the factory for your
reference.
1). Beijing-High-speed rail (airplane)-Weifang (Qingdao
Liuting Airport/Jinan Yaoqiang Airport), we will have
someone to pick you up and drop off from Qingdao or
Jinan.
2). From Shanghai-High Speed Rail (Airplane)-Weifang
(Qingdao Liuting Airport/Jinan Yaoqiang Airport), we
will have someone to pick you up and drop off from
Qingdao or Jinan.
3). Ningbo/Yiwu-High Speed Rail (Aircraft)-Weifang
(Qingdao Liuting Airport/Jinan Yaoqiang Airport), we
will have someone to pick you up and drop off from
Qingdao or Jinan.
If it is not convenient to buy high-speed rail or plane
tickets, please let us know, and we will assist you in
buying tickets and checking in to the hotel.
|
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15HP
420CC GASOLINE ENGINE WOOD CHIPPER