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We offer 1 years warranty time for free, except factory under normal and proper operation.

There is a professional international after-sale service team, who can provide you 24 hours after sale service and technical supports. Our machines are designed by Modularization. Any problem, we will make sure where is the problem by your description, photos or videos, and give you the solutions immediately .If there is any problem can not be resolvedeasily, we will send you the new module for changing for free in two year, just the person knows some electricsknowledge can work this . and English manuals will together with the packages.

Packaging material: Standard export wooden case/flight case/carton box

Shipping method: By sea / By air / By express (DHL / FEDEX / TNT / EMS...etc).

Remark: We always choose the most economical and reliable shipping company to make sure you will reveice the goods in time. Tracking number will be provide to you once the goods is shipped.

1. Do you have any warranty?

 Yes, we offer one year warranty for  host machine.

 2. How is your after-sale service? 

 We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (whatsapp, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.

3. What certification do you have? 

 All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality. Because we fully understand that itwill be a great trouble if machine have any problem during working at oversea.

4. Will you teach how to use the machine? 

 Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily.  It is easy to operate by anyone with instructions.