Lighting solutions service | Lighting and circuitry design | Luminous Efficacy(lm/w) | 1 |
Lamp Luminous Flux(lm) | 100LM | CRI (Ra>) | 3 |
Beam Angle(°) | 360 | Working Temperature(u2103) | 1 - 50 |
Working Lifetime(Hour) | 10 | Lamp Body Material | ABS |
IP Rating | IP65 | Certification | ce, RoHS, SASO |
Place of Origin | Guangdong, China | Brand Name | TENCHI |
Model Number | MFHH87G | Application | Garden |
Light Source | LED | Warranty(Year) | 1-year |
Light Type | Solar | solar panel power | 2V 0.5W 60mAh |
battery | 1.2V/1PC 600mAh | LED color option: | Cool white, multicolour |
Charging time | 4-6hrs | LED | 4pcs |
Protection Level | IP65 | Input Voltage(V) | 2V |
Q1: What's your product warranty?
A: We guarantee our product is fit for its normal
user purposes and is free from defects in materials
or workmanship.
Q2: What's your company policy on defective
goods?
A: Our company keep items quality for a long time.
Defective rate is less than 0.3%. If there are any
defective goods due to production defects or
transportation problem, please contact us. Our
customer service team will provide immediate
response to complaints. We will try our best to
give you a good resolve way.
Q3: What's your MOQ (minimum order quantity)?
A: Generally our MOQ is no limited. Please have
more discussion with us if your combination of
models is complicated.
Q4:How about getting samples from you?
A: We will send you the samples after we receive
the payment for samples. The buyer shall afford the
shipping cost. Please have a confirm with us which
shipping way do you want.
Q5:About the shipment: what type of shipment will
you use?
A: We usually ship the products by express(delivery
it to your door) or by air freight to your nearest
airport, shipping days:3-7 working days depend on
destination;If the order quantity is large, we may
ship by sea container and the best ship way is by
sea, shipping days: over 20 working days depend on
destination port.
Q6:What packing do you use?
A: Neutral package with airbag or Customized
package.
Q7:How much are the shipping cost?
A:Shipping cost is charged by the package's weight
and related to the shipping methods you choose and
your destination.
Q8:How to Order?
A:Step1. After making every details clear with our
sale, Please confirm orders to us.We will send you
a Performa invoice (PI).Need your information, such
as full name,country, city, detail address, post
code, tax number ...
Step2. Send payment T/T or West union. On the basis
of the PI & send back us the proof, we will
delivery by FedEx or DHL within 3-5 working days
after payment confirmed.
Setp3. Confirm us receipt of products.
Q9: After sales service?
A: For small quantity of defective cartridges,
please kindly send us some proof of quality
problem, such as photo, and scanned print sheets,
etc. And we will send you replacement cartirdge of
same model and quantity alongwith next shipment
For batch problems, firstly we need several pcs
samples to be sent back to us, once we test the
samples and confirm the batch problem, we will
arrange shipping back the defective cartridges, and
replace them with next shipment.
Contact person: Serena Liu
Trademanager: cgs_irissxy
Room2219 Global Logistics Building ,South China Town.Pinghu Area .Longgang District,shenzhen,Guangdong,China