FAQ about product:
1.Does each room requireits own
thermostat?
We would recommend that each room has its own
heating system controlled by its own
thermostat.This will allow for simple and more
accurate temperature control of each room and
will avoid heating rooms which do not require
it.
2.Is this a safe product to put in my home
or business?
Yes. All our floor heating solutions endure
rigorous development and quality control
testing to ensure that your floor heating
system is reliable and safe.
3.Can I use Heating Film with my floor
material? What if my project uses an
underlayment?
Heating Film is compatible with a wide variety
of floor materials like vinyl, laminate, and
carpet. Let us know if you have any questions
because we are here to help. One note you
should keep in mind is that Heating Film is not
rated for wet areas like bathrooms. Heating
Film is compatible with any underlayment you
would use in an installation, including a
pre-attached underlayment like some vinyl
floors have.
4.How do I install Heating Film? How does it
all get connected?
Heating Film installs directly under a floating
floor and is compatible with a variety of
underlayment options. Simply lay out your
underlayment and then position Heating Film
above the underlayment. You can also install
ThermoFilm under an MDF layer.Heating Film mats
are then wired in parallel to a floor heating
thermostat. The number of mats and layout of
the room will affect the exact process of how
to wire the heating mats together. Please see
the Installation Manual for explicit directions
or call us anytime for assistance.
5.Will this add height to my floor?
Heating Film will add up to about 1/32nd of an
inch to your floor height. Depending on the
type of floor coverings or the potential
presence of an underlayment padding, this
height may end up being negligible according to
industry standards on floor height deviation
allowances.
6.How does electric radiant heat work?
Electric radiant heat works by arranging
conductive heating elements through your floor
to provide gentle but noticeable heat traveling
up from the floor, providing an efficient and
luxurious effect in your home or commercial
space.
7.What type of floors can be heated with
ThermoSoft systems?
If you can walk on it, we can heat it! Our
diverse array of underfloor heat systems can be
applied under any floor covering. The key is
matching the right radiant heating product with
the right installation method, and of course,
this is just one of the things you can call us
to get help with anytime!
8.How long will ThermoFilm last? How long is
the warranty?
Heating film requires no regular maintenance
once installed correctly and if left
undisturbed (remember your radiant system is
down there when planning a remodel!). The
heating mats are warrantied for 10 years, but
after 17 years being on the market, we have yet
to see a ThermoFilm mat fail due to old age.
The thermostats that we offer are warrantied
for 3 years because we only use thermostats
with GFCI protection which, per national
electric code, is recommended to be replaced
every 3 years. Replacing a thermostat is
simple, easy, and inexpensive.
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