Q 1. How do I purchase your goods?
A: Firstly, let us know your requirements or
application.
Secondly , We quote according to your requirements
or our suggestions.
Thirdly, customer confirms and places deposit for
formal order.
Fourthly We arrange the production.
Finally when finish producing,we will update
picture and video when testing packing.
Q 2. What’s the shipping method and time
?
A: By express: DHL, UPS, Fedex, TNT , EMS or
Special line for different area ( door to door
service) (3-5days)
By sea (need you pick up the goods at the sea port
) ( 20-60days , it depends on
By air ( need you pick up the goods at the air
port) (5-7days)
For the same order, we will send the goods to by
express;
For the bulk order , shipping by sea or by air will
be the economic choice.
Q 3. What’s the payment method?
A: Trade Assurance:
(Which Accepted payment methods: BOLETO,
mastercard, visa, e-Checking, PAYLATER, T/T,
Western Union )
T/T : send the money to our company account
directly
Western Union, MoneyGram, Paypal
Q 4. What’s the delivery time ?
A: Most of our products and materials for these
products are in running stock,
The samples order: 2-3days (when we have in stock,
if we only have material in stock then need 4-7
days )
For the bulk order, pls contact us
Q 5. Service & Warranty ?
A: 1 years warranty. During this time, we will
replace or amend all our goods for free if there is
some quality problems with
them.We provide technology training for free, which
contains the operation and maintenance training of
our product in the factory.We also provide the
operation manual, and so on. If the warranty and/or
guaranty period has expired, we can help fix the
problems, but need you charge for the components
and freight.
For Any other questions , please do not hesitate
to Contact us !
Whatsapp/Wechat:86 133 188 66359
sunny@ nfstagelight.com