1.You are a manufacture or a trading
company ?
We are a manufacturer founded in 1984,
located in Shandong China, with 8 branches. We
not only provide the high quality products with
the best price, but also can offer the best
pre-sale service and after-service.
2.What kind of product can you offer ?
Our company can offer all kind of refractory
insulation materials. For example: Ceramic Fiber
Products, Soluble Fiber Products,Alumina Fiber
Products, Microporous Board, Insulating
Firebricks, Calcium Silicate Products, Mineral
Wool, Rock Woo, etc.
3.Can you provide free samples ?
Free
samples are available !
4.What is your MOQ?
We don't have
particular MOQ, we can accept any order for any
different projects.Price depends on quantity.
5.Can we have a visit to your factory
?
Yes! Of course,welcome to visit our
factory at anytime on site or online !
6.What's the lead time?
Generally it is
7-15 days, or shorter, if the goods are in
stock.Or it is 15-30 days, it is according to
quantity.
7.What's the payment term?
30% advanced payment and 70% paid prior to load
by T/T, and large amount can be paid by L/C.
8.Can you accept neutral packing & OEM
?
Normally, our packing is carton or bag
with Luyang logo , but we can accept the neutral
packing and OEM, and custom should pay the OEM
packing charge.
9.How do you control quality ?
We have
QC on each production line, after your order, we
will always focus on ensuring the control of
products production, After the product comes out,
we promise to share the product testing process
with you. And give you the test report for your
confirmation. If you have any problem when you
receive the good, please confirm with us in time.
We will find out the reason to prevent it happen
again. And we will take responsibility of it.
10.Why we choose the products of your company
?
Luyang is the biggest manufacture of
ceramic fiber products in Asia and rock wool
board in China, so the price and quality of the
product can be guaranteed.We are a professional
refractory insulation material company with 30
years of export experience. Our company is
located in Shandong Province China, there is a
large port QINGDAO PORT in Shandong Qingdao , it
needs only 5 hours from our factory to Qingdao
port, it is convenient for us to book a ship and
deliver the goods quickly.