house electric auto inclined clear skylights roof window greenhouse operable skyview roof window skylight balcony

1. Q: Do you have installers or can you send installation team to project site?

A: Normally, we provide you with installation manual or instructions

2. Q: What about your package? 

A: We have perfect packaging: 1. First protection using thick paper and foam; 2. Wooden shelf for the second protection; 3. The inner part with pearl cotton, the outer part is fixed with wooden box

3. Q:What will you do if the windows were damaged when I open the package?

A:If the windows were damaged when you received, please send us photos and we will replace you with new ones freely.

4. Q: Can you accept OEM or ODM service?

A: Yes, we can design products according to customers’ specific requirements and accept customized designs.

5. Q: What about the warranty?

A: Our products have gone through very strict quality inspection, but for your benefit, we have a ten-year warranty for the aluminum alloy outer frame. 

6. Q: Do you accept factory visits?

A: Of course, welcome to visit our factory, and you can know our products really. If you can't get to the factory, we can also provide you with live broadcast.

7. Q: How can I trust you?

A: As you can see from we are verified golden plus supplier for 11 years, and we are also a BV verified company with guaranteed products and services.

8. Q: Will you offer samples?

A: If you want to confirm the material or quality, we can provide you samples.

9. Q: How can you meet the effect I want?

A: We will customize the plan for each client. After getting the size, we will give you the floor plan and the decoration rendering so that you can see at a glance whether it is the effect you want.

10. Q: What do think of the price?

A: We can say that our prices are reasonable and our products worth it. Firstly, we aim for medium and high-end doors and windows, and we now are one of the top ten brands in aluminum doors and windows industry in China.The materials, configurations, and processing machines used are well-known domestic brands or advanced instruments imported from German and Italy. Therefore, the outlook, quality and after-sales service, we can all have a good guarantee.

  We are doing medium and high-end products. In order to ensure quality, our cooperative suppliers are very well-known brands at home and abroad, such as GU, SI in Germany.

Thanks for being interested in our products and service, welcome to contact our team if you need any assistance
!