Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test and check
quality.mixed samples are acceptable.
Q2. What about the lead time?
A: Sample need 3~5days, mass production need
2~3weeks.
Q3. What's the lead time for mass order?
A: 1000pcs: 7~14 working days; 10000pcs: 15~23 working
days.
Q4. How do you ship the goods and how
long does it take to
arrive?
A: For small order, by air express
like DHL, UPS, TNT, FedEx, Aramex and etc as you need,
about 3-7days to arrive.
For big order, by air about 7-12 days, by sea about
15-35 days.
Q5. How do I pay and what are your
payment terms?
A: We accept all payment methods by T/T, Bank Transfer,
Western Union, Paypal, Money Gram, Credit Insurance,
Alipay, Wechat.
Q6. Which port is the nearest from you?
A: Shenzhen/Hongkong port are
optional.
Q7. How does your factory do regarding
quality control?
A: Quality is priority. We always pay attention to
quality control from the very beginning to the end of
the production. Every
product will be fully assembled and carefully tested
before it's packed for shipment.
Q8. What is your warranty terms?
A: We offer different warranty time for different
products. Please contact with us for detailed warranty
terms.
Q9. Will you deliver the right goods as ordered? How
can I trust you?
A: Yes, we will. Integrity, hard work and the pursuit
of perfection are our business philosophy, to provide
customers with quality products, to ensure customer
satisfaction is our policy. is an international
platform, all the transactions will have 's guarantee,
customers can buy products with
confidence.