1. What kinds of product does you company have
? Our products include vertical form fill seal
packing machine,counting number
packing machine,multilanes packing machine,pillow packing
machine,semi-auto filling machine etc; Also the
customized packing
machine is available,especially the Production Packing
Line is welcome.
2. What is product your packing machine can pack?
Our packing machine mainly pack Granule (
bean,rice,candy,hardware etc.);
Liquid ( water,shampoo,jelly,soup etc) ; Powder (
flour,milk powder,coffee powder,detergent powder etc)
3. What is bag shape your packing machine can make
? Usually back sealing bag ( pillow bag ),three-side
sealing bag,four-side
sealing bag,qual seal bag,gusset bag,triangle bag,linking
bag etc.
4. I know little about the packing machine before,How
to use it ? Is it complex ?
It is very simple we make sure you can use it easily as
per our advice. As you can get any information that can
help you to
install and use the packing machine,such as a detailed
instruction,a whole set design,a installation video,even
our technician.
5. How about your packing machine quality ? any
certification you have ?
We have a strict Quality Control system which is from
Design Dept.-Purchasing Dept.-Product Dept.-Quality
Dept.-Packing Dept. ;
eighty percent have over 8 year experience,and the left
twenty percent has 5 year experience; Meanwhile our
packing machine has
International Standard CE certification which has passed
the most important standard of MD and LVD at the same
time.
6. How to choose the suitable packing machine for my
product ?
You just need to tell us about your packing product
details,packing request that we will provide a reasonable
advice and the D
Graph for you; even we can provide some choices for you
to get a best one.
7. What is the process to order the packing machine
? First: we will provide the most suitable and
reasonable packing machine for
you as per your request and offer you a best quotation;
Second:we will arrange the production once get your
confirmation and the
payment advice;About 10-30 days later we will take the
finished pictures and working video for you;meanwhile our
Department of
Quality Assurance will inspect it till make sure every
part is no problem completely; then we pack and ship
it,but usually you
need to arrange the balance payment before shipment;
Third: we deal with the Customs Clearance and provide the
shipment document
for Customs and you; After some time that you can get
packing machine well.
8. What is the after-sales and guarantee ?
First: we will assist you to install the packing machine
and make sure it can work smoothly; Second: we will
provide one year of
maintenance and warranty period free of charge. The buyer
will carry out the maintenance tasks and we will supply
and ship the
replacement for defective parts to the buyer free of
charge, except the damage is caused by buyer.