Q1. What's the MOQ?
A. Few pieces of samples for testing are
acceptable.
Q2. How long is the lead time?
A. 3 days for 100 pieces, 5 days for 1000 pieces.
Q3. How can i pay you?
A. Paypal, Western Union, Escrow, Money Gram, T/T are
all acceptable.
Q4. What payment conditions can you accept?
A. 100% in advance for sample order. If bulk order, we
accept 30% T/T in advance, 70% T/T before
shipment.
Q5. How do you delivery products?
A. We delivery samples by express delivery like TNT,
DHL, Fedex, UPS.
For bulk order, air shipping and sea shipping will be
arranged.
Q6. Do you accept ODM order?
A. Yes, we have rich experience on ODM order.
Q7. Do you accept OEM order?
A. Yes, we accept OEM order, you can let us know before
releasing order.
Q8. How can this light be charged?
A. Install it in place with good sunlight, it will be
charged automatically.
Q9. Does it light ON/OFF automatically?
A. Yes, it will light ON/OFF automatically
everyday.
Q10. Does this light safe?
A. Yes, it is 12V products, very safe to
use.
Q11. Can we replace battery?
A. Yes, we are using standard Lithium battery, it
can be easily replaced.
Q12. If defectives happened, how can we
do?
A. Firstly, please take photos and tell us what
is the situation, totally OFF or just lighting time no
enough?
If only one or two days not enough lighting time, it
may caused by cloudy days, it will recover when sunny
day.
If it is really broken, we will replace the new one to
your next order.