Q1. Can I have a sample
order for led light?
A: Yes, we welcome sample order to test and check
quality. Mixed samples are acceptable.
Q2. What about the lead
time?
A:Sample needs 3-5 days, mass production time
needs 1-2 weeks for order quantity more
than
Q3. Do you have any MOQ
limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the
goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It
usually takes 3-5 days to arrive. Airline and sea
shipping also optional.
Q5. How to proceed an
order for led light?
A: Firstly let us know your requirements or
application.
Secondly We quote according to your requirements
or our suggestions.
Thirdly customer confirms the samples and places
deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my
logo on led light product?
A: Yes. Please inform us formally before our
production and confirm the design firstly based
on our sample.
Q7: Do you offer guarantee
for the products?
A: Yes, we offer 3-5 years warranty to our
products.
Q8: How to deal with the
faulty?
A: Firstly, Our products are produced in strict
quality control system and the defective rate
will be less
than 0.2%.
Secondly, during the guarantee period, we will
send new lights with new order for small
quantity. For
defective batch products, we will repair them and
resend them to you or we can discuss the solution
i
ncluding re-call according to real situation.
OEM and ODM is high welcome! Our factory also
can customize with client's requirments.