Edible Oil bottling line/plant , Cooking Oil Packing Machine

Edible Oil bottling line/plant , Cooking Oil Packing Machine

Q1: How to get your suitable machine or production line?
A1: Find our products through Zhangjiagang City New Crown Machinery Co., Ltd. in Google, Bing, Yahoo, .com etc
•Enquiry: Contact us by email, phone call, fax, Instant Messenger (Trade manager, MSN, Skype, WhatsApp) and let us know your enquiry. 
• Discussion: Specify the items you desire, confirm specification; OEM/ODM consultation.

Q2: Are you a trading company or a manufactory?

A2: We are the manufacture of water/beverage packing machine and water treatment equipment over 15years.We just not only sell machines, we sell our brand and service. We have over 5000 workshop for our products processing, 60 engineers with technicians, and 600 office area for sales, after-sales service, 10 professional sale person with 10 after sale specialist.

Q3: Do you have technical support after we purchased your machines?

A3: We will arrange our professional technical to go aboard to your factory, they will help you and teach you how to install and maintenance the machines which you purchased. Or help you to fix machine when it has problems.

Q4: If you buy our machines, can you offer us wear-out spare pats?

A4: We provide our high quality machine 2 years guarantee , and we will also offer you 2 years wear-out spare parts for free. Once your machines broken or doesn't work within 2 years and you can't solve it, firstly, we will try to help you to find problems from your words description by phone or other communication tolls. Secondly, if the phone solutions still not work, our engineers will go to your factory to solve it. Meanwhile, they will teach you the related experiences for fixing.  

After Sales Service

1. Find our products through www.newcrownmachinery.com

2. Two years warranty for the whole system

3. Free equipment installation and debugging

4. After 1 year, we can help you to maintain the machine and the accessories are provided only on the cost price

5. Every 3 years, we can help to overhaul the machine free (Labor)

6. We can provide internship service and help you train the operator and machines

7. Free production technology and process configuration

8. We can help you to design the production line, workshop and provide turn-key project