Q: Are you a
factory or trading company?
A: we
are a factory. We can produce different
materials of porcelain and stainless steel
products, no broker fee, very cost effective.
In the mean time, we are familiar with many
other flatware, glassware factory, which allows
us to offer the one stop service, save your
time and cost.
Q: Do you offer free samples?
A: Yes, free samples are available, and we will
work it out this way: Firstly, you need to pay
for the samples and freight, but the same
amount of cost will be deducted when you make
the order after confirmation of the
samples.
Q: What’s your MOQ? Can I add up different
products to reach the MOQ?
A: Usually the MOQ for dinnerware sets is
100sets,single type, but it varies from type to
type. And if the models you choose are in
stock, the MOQ is flexible.
Q: Are your products
safe?
A: Yes, they are safe, all raw
material we use are co-friendly, lead free,
chromium free, and quality control department
especially responsible for quality checking in
each process.
Q: Can you help us to develop our own
product?
A: OEM/ODM/OBM are all available, we have
professional teams doing this, please contact
with us to discuss more details if you need
it.
Q: What is your production leading time?
A: For stock products, we can ship within 10
days, if production is needed, the leading time
is around 40 days usually, if there are
holidays in the production time, please confirm
the time with us.
Q: Where do you ship from? Where do you ship
to? Can you do drop ship?
A: All products will be shipped from China,
mostly from the YanTian / SheKou Port, if you
need to ship from other cities or ports, please
contact us for further confirmation. And we can
ship to worldwide. Drop ship is available, and
we will leave no information of us if
requested.