Q: Are you a
factory or trading company?
A: we
are a factory. We can produce different
materials of porcelain and stainless steel
products, no broker fee, very cost effective.
In the mean time, we are familiar with many
other flatware, glassware factory, which
allows us to offer the one stop service, save
your time and cost.
Q: Do you offer free samples?
A: Yes, free samples are available, and we
will work it out this way: Firstly, you need
to pay for the samples and freight, but the
same amount of cost will be deducted when you
make the order after confirmation of the
samples.
Q: What’s your MOQ? Can I add up different
products to reach the MOQ?
A: Usually the MOQ for dinnerware sets is
100sets,single type, but it varies from type
to type. And if the models you choose are in
stock, the MOQ is flexible.
Q: Are your products
safe?
A: Yes, they are safe, all
raw material we use are co-friendly, lead
free, chromium free, and quality control
department especially responsible for quality
checking in each process.
Q: Can you help us to develop our own
product?
A: OEM/ODM/OBM are all available, we have
professional teams doing this, please contact
with us to discuss more details if you need
it.
Q: What is your production leading time?
A: For stock products, we can ship within 10
days, if production is needed, the leading
time is around 40 days usually, if there are
holidays in the production time, please
confirm the time with us.
Q: Where do you ship from? Where do you ship
to? Can you do drop ship?
A: All products will be shipped from China,
mostly from the YanTian / SheKou Port, if you
need to ship from other cities or ports,
please contact us for further confirmation.
And we can ship to worldwide. Drop ship is
available, and we will leave no information
of us if requested.
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