FAQ
1. How's your company?
Our company is a professional packaging machinery
which is specialized in research and
development,design,manufacturing,sale,and service.
Company also has a great number of professional
technicians who have good skills and experiences in
packaging machine.we are able to customize all
types of nonstandard packaging machine according to
the requirement of buyer .We have set up a complete
system which integrates the production,sales,and
post-sale services
2. How's your products?
Our good quality is built on superior material,all
spare parts are well-known brand .
The main products include automatic sealing and
cutting shrink packaging machine,carton opening
machine ,carton sealing machine, vertical and
pillow packaging machine ,and more than 10 kinds of
packaging machines .
3.How to order the machine?
First we need you to provide your details as many
as possible about your requirements , such as
packaged goods, the packing material, the bag size,
and sealing style etc. we'll give some suggestions
for you,Then we can confirm the type of the machine
and draw the contact.
3. How's your price?
Our price is based on the quality, we give the
reasonable price to every customer! Here could buy
quality of Europe quality on Chinese price!
4. How's your after-sale service?
We can give you one years warranty after sales , we
can also send our engineer to your factory to
install this equipment and train your staff, but
the Buyer should pay the round air ticket cost and
arrange the hotel accommodation as well as the
means for Seller’s engineer. We will send a free
set of spare parts for you change it.
Other: With English manual book, and operation
steps videos/CD, to make sure you can easy to use
the machine.
5. How to pay? What is the payment term?
We accept T/T, Western Union, Escrow
Payment term: 30% for deposit, 70% pay before
shipping.
6.How do we test your machine?
When the machine already ready, we will send you
video to check , you can also come to our factory
to test and learn how to operate it.
7, How many days will the machine be ready ?
About 15~30 working days after we receive your
prepayment,.
8, How do we get your machine after shipped ?
We will give you all documents to get the
machine.
9, How to maintain ?
If the machine have any problem, Please send photo
or video to us, then we will send you the spare
parts or video to teach you how to fix it .
10.What else could your company do?
We are also able to customize the machines
according to your demands , such as the packing
speed , the bag length, the max product high,
etc.