Q) What
is a Pre-Owned Part (PoP) part?
A)
Pre-Owned Parts (PoP) is a new parts offering designed to
compete with the surplus 3 rd party market.
These are parts the manufacturer has secured,
performed basic tests on, and are offering at a lower
price. It's designed to be better than
the typical surplus competitor.
Q)
Where do they come from?
A) PoP
parts generally come from upgrades and inventory buybacks
from our end users, often where the manufacturer has been
doing the service. These are known good items,
tested, and stored to the manufacturer standards.
These are better than the questionable 3 rd
party material sources.
Q) Are
they in stock?
A) Yes,
they are in stock and available for immediate shipment,
but availability is subject to material planning /
availability.
If you
are looking for a Pre-Owned Part that is not
currently in stock, please call, as we may have one
on-hand in our surplus inventory.
Q) Are
these serialized*?
A)
Yes, all PoP parts are serialized and there are
special stamps the repair center is using on all parts
that have been identified as PoP parts.
Q) What
is the warranty?
A) The
Process Automation warranty is 24-48 months
from date of shipment. The first warranty
replacement is another PoP part. The second
warranty replacement is a Refurbished or New part. (This
is a plus one over 3 rd party competitors).
Q) What
is the price?
A) The
target pricing is to be competitive with the 3 rd
party surplus market. The pricing is subject to
change, and the percentage as compared to new varies by
product.
Q) How
are they tested?
A)
Basic green light testing, not the full functional
testing as for repair and refurbished parts. Our
basic level testing is superior to our competitors'
capability.
Q) Can
there be discounts?
A)
Because Pre-Owned Parts are competitively priced, we
typically do not discount orders. However, because
we acquire parts in bulk, we may often offer special,
discounted pricing for parts where we have a
surplus on-hand. Industrial Parts Outlet does offer
monthly promotions that may include shipping or other
various incentives. Find those incentives for industrial
automation products in our news and specials
section.