MOQ | 10 Piece/Pieces |
Specific Use | Sideboard | General Use | home furniture |
Type | Dining Room Furniture | Material | Wooden |
Appearance | Modern | Place of Origin | Rajasthan, India |
Brand Name | MAC | Model Number | 20157 |
1. What are the areas that are covered by Imperial
Arts for shipment?
Ans. We create and ship masterpieces for art lovers
across the whole world, including countries like
Australia, USA, UK, UAE, Germany, Hong Kong,
Netherlands, France, etc
2. How long will it take to get my container?
Ans. Most of the orders are shipped within 6-8
weeks after we receive the confirmed order.
3. What is the process of packaging a
container?
Ans. Keeping in mind complete safety of the
product, the task of packaging is accomplished in 3
arduous steps:
a. Firstly the product corners are protected with
water-resistant foam.
b. Then a single-sided corrugated cardboard is
added to absorb shocks and jerks during the
shipment.
c. Finally, the whole product is wrapped in bubble
sheet for better protection.
4. When should the payment of the container order
be done?
Ans. With the confirmation of the order, a deposit
of 40% of total payment is required. Only after
this, the goods will be prepared to be packed and
sent from the Jodhpur dry port. The original bill
will be sent to you after the rest of the bill
payment is completed.
5. Are there any discount schemes available?
Ans. Discounts will be considered depending on the
number of containers ordered and prepaid
orders.
6. How is ordering in a container advantageous?
Ans. Ordering a container load will save you a
bundle of money. Our warehouse serves as a central
and strategic export house. Containers are
available in size of 20 to 40 feet for the order.
Usually, the container is delivered within 30 to 45
days after the order is confirmed.
7. Who is responsible if the customer is not able
to take possession of delivered container?
Ans. We usually take orders on 'Free On Board'
terms. In these cases, we fulfill the obligation to
deliver the product at the mentioned port. It's our
responsibility when the goods are in transit to the
named port of shipment. Once the shipment has
reached the port, it is under customer's
responsibility. Customer's inability to take
possession of delivered container (at the
destination), due to any reason shall make him/ her
responsible for all the shipping and other charges
incurred. This is applicable in case of FOB
Incoterm. However, terms can be discussed at the
beginning while placing an order.
8. The goods you displayed on your website, are
those the only choices?
Ans. We have uploaded a few items that are usually
demanded. Certainly, there are more to choose from.
To view, just drop an email with the name of the
item. Also, we would love to design something
unique for you, if you can give your specific
requirements with details. Designers at Imperial
Arts are very talented who can design from vintage
to vogue.
9. Can I choose the contents of the container
independently?
Ans. Yes sure. Please email us the list of items
you wish for, and we will do our best to provide
you the same. Even if it is not listed on our
website, we can provide as long as it is
manufactured in India. Simply send us the details
of the products.
10. Can different product line be mixed in my
single container?
Ans. Yes, sure. The different product line is
chosen from our selection of furniture, accessories
or reproductions etc can be included in a single
container.
11. Up to what location can the container be
shipped?
Ans. There are no limitations to that. Simply send
us your complete address, and we will quote the
shipping price to you.
12. Can we select different product styles?
Ans. We would love to design products based on your
requirement. A pictorial suggestion would be great
to help us connect with your needs more
closely.
13. How do we know that your products are solid and
useful for us?
Ans. Your faith in us and your confirmation in
quality before starting bulk preparation means a
lot to us. So we can arrange a sample make as per
your specific requirement.
14. What about production and delivery?
Ans. Usually, the delivery date is 45-60 days after
the order is confirmed to us. Generally, we keep
prior arrangements, but delivery dates may be
extended in the rainy season, specifically during
June to August.
15. What about product materials?
Ans. We provide materials according to customer's
product positioning and the consumption level of
customer's countries. When customers have target
prices, we quote a close price accordingly.
16. What about the product quantity?
Ans. We always inform the customers about the MOQ
(Minimum order quantity) for their reference.
17. What about the port of shipment?
Ans. Generally, we quote FOB price to MUNDRA port
in Gujarat, PIPAVAV port in Gujarat or NHAVA SHEVA
port in Mumbai.
18. How do you provide the Quotation terms?
Ans. We provide two kinds of quotations:
A. FOB
B. CNF
C. However, we are flexible as per Buyer's
requirement.
19. How do you price the items?
Ans. Generally, when a buyer wants to purchase
products in bulk, they take quotations from many
firms to get the most reasonable price. Here, we
come with a difference. We consider a thorough
analysis and discussions on product materials,
delivery date and payment terms with our customers.
Then we try to offer the best quotation suited to
the customer. An advance payment of 40% of the
total amount is required before production to
confirm the order.
20. Do you provide ODM and OEM services?
Ans. Imperial Arts provides complete OEM/ ODM
manufacturing services including design
manufacturing, prototyping and initial batch
production to full-scale manufacture and worldwide
delivery.
21. How do you maintain Quality control and
management?
Ans. We provide fulfillment of highest quality
standards to our customers.
22. How often can you update us on the product
manufacturing after my order is confirmed?
Ans. We are delighted to deal with customers who
take interest in the process performed by us for
their products. We can give daily updates to the
customers about their products right from the day
order is confirmed to shipment loading day.