Q1:What is your main product? A:We can supply
windows and doors and curtain wall (including
profile, hardware, accessories, glass) as well as
the finished products ready for
installation.
Q2:How can I know your price? A:The price
is based on buyer's specific requirement, so
please provide below information to help us quote
exact price to you. 1) Shop drawing / window
schedule to show the window dimensions, quantity
and type; 2) Frame color; 3) Type of glass and
thickness (single or double or laminated or
others) and color (clear, tinted, reflective,
Low-E or others, with Argon or
without).
Q3:What is the standard size of your
windows and doors? A:Our product is CUSTOMER
MADE. We always manufacture windows and doors
according to buyer's dimensions.
Q4:What is your delivery time? A: 25 days
after deposit and drawing confirmed
Q5:What is your standard color for aluminum
frames? A:Powder coating (Mattblack and
White)
Q6:What is your payment terms? A:Normally,
50% of total amount by T/T as deposit and balance
before delivery. Irrevocable L/C at sight is also
acceptable.
Q7:Will we need to install the glass
(onsite glazed) or do your windows come with the
glass installed? A:We will install glass at
factory based on windows/doors dimension to make
sure they can be safe during transportation and
if easy for our buyer to install the whole
windows/doors. Onsite glazed are recommended for
big sized products.
Q8:What is your warranty ? What do we do in
case of problems? A:10 years quality warranty is
provided. 10 years warranty for German hardware.
In case of our quality problem, we will provide
replacement by international courier.
Q9:What kind of service will you provide?
A:We are able to provide the engineering as well
as supervising service to guide installation our
windows and doors.
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