Q:Are you a factory or trading company A:We are a
manufacturer. Q: Where are you located How can we visit
you? A: We locates in Jinan of Shandong, in the north of
China. Q: How can I choose suitable machine? A: Please
communicate with us via inquiry or email, we can guide
you. Please kindly tell us: 1) .What work table size you
will need? 2).What work you will do? Q: What's your
payment terms? Delivery time and MOQ? A: We accept
T/T(bank transfer), L/C, Paypal, ESCOW, West union etc.
Usually we need 30% as deposit, balance paid before
shipment. Delivery Time: 7-10 days after payment MOQ:
1set Q: If I bought a machine, how could you make it safe
while shipping. A: We have a professional package
suitable for oversea transpotation. Machine will be fixed
well in the case. Q: What's your quality control system?
A: All machines will be tested after finished. We have QC
department response for this job. And we already got CE
approved. Q: What's your after-sales service? A: 1)
Warranty 1 year for whole machine. 2) Engineers available
service machinery overseas? 3) Full operator training Q:
If I don't know how to use the machine, can you teach me
A: 1) There is a DVD disc including machine user manual
and software user manual c/w machine. 2) Online (skype &
phone) ? 3) Remote desktop software (Team viewer) 4) Demo
Video Q:This is my first time buy machine from China, how
i buy machine from you? A:Choose suitable machine through
talking with our seller manager → Pay to us→ manufacture
and testing machine(about 3-5 workdays) →shipping to
you