R&D team provides professional advise in product
researching.
The performance of products is being kept in high
level.
FAQ
Q: Is it ok to print my logo on the
box?A: Yes. It depends on your
order quantity.
Q: Can I have a Sample order for
grow light?A:Yes. We
welcome sample order to test and check quality. Mixed
samples are acceptable.Q: What is the lifetime of your lighting
systems?A:Our lighting systems can work at least 3
years, these lighting bulbs should be replaced
regularly.Q: How soon is the
lead time?A:For sample order, 3-5 days. For bulk order,
15-35 days.Q: Do you offer
guarantee for the products?A:
Yes, we offer 1 year guarantee for all kinds of
products.Q: How about your
after-sales service?A:Our products are produced in strict
quality control system and the defective rate is less
than 0.2%. During the guarantee period, we will send
new light to replace the rejected. For defective batch
product, we will repair them and resend them to you or
we can discuss the solution including re-call according
to real situation. Q:What are your terms of payment?A:Payment
terms vary among different countries. Generally, 30%
T/T in advance, 70% balance before shipment.