23.8 inch high quality touch screen self service counter terminal kiosk pos locker vending machine

1. Do you have the products in stock? 
Yes, most of the items are in stock. The goods will be shipped to you within 2-3 business 
days after payment received. For the products out of stock, it will take around 5-7 working 
days to make shipment.

2. Do you supply other POS related items? 
Yes, TuoCang is your 1 stop solution for Point of Sale System(Touch POS Terminal, 
Touch Screen Monitor, Thermal Receipt Printer, Laser Barcode Scanner, Magnetic Card Reader , 
Customer Pole Display, Cash Drawer, other POS peripherals). We offer a professional service, 
and custom design your Touch Screen POS System according to your requirements and budget.

3. How do I know if you ship out my order? 
The tracking number(DHL, UPS, FedEx, TNT, EMS etc.) or Air Waybill or Bill of Loading 
B/L by Sea will be sent to you as soon as your goods are shipped out, we also follow up 
the delivery and keep you informed. The helpful after service is provided - We support what 
we sell.

4. How much support do I get? 
When you become a Tuocangcustomer, you get unlimited phone, Remote support by 
trained staff for any type of assistance, consultation, or training. There is no any “per call” 
charge for support. We guarantee, We are responsible, and We stand behind our products.

5. What’s your production capacity of POS system each month?
our POS production capacity is about 5000pcs per month.

6. How about your delivery time and payment term?
We will deliver goods within 5-15 working days after receipt of your payment.
QTY Transportation Delivery time Payment 
< 100pcs DHL 7 days 100% full payment by TT
  > 100pcs by sea 15 days 40% deposit + 60% balance against B/L copy
 

7.How about delivery time of sample order or trial order?
we can deliver 2 pcs of POS sample within 5 working days after receipt of your payment.Once 
you confirm the POS model you need, we will draw a sample order on and then you pay 
it through platform.

8.Why pay on ?
To Tuocang  it would increase our credit points if more customers pay through platform.
To customer
100% Product quality protection
100% On-time shipment protection
100% Payment protection
Pls check the following link for more details
http://tradeassurance..com/bao/buyer_advertise.htm?tracelog=from_minisite_banner

9.what’s your warranty policy?
    - each POS machine will be tested strictly before delivery and our failure rate be limited to the 
range of 0.01%.
    - our POS terminals come with a full two-years warranty. 
    - Within the 2 years, we will  replace all accessories(e.g.hardrisk and PCB) for free if there is 
any quality question about our POS.

10.Do you have any technical support?
we will try our best to offer 7x24 after sales service about our product.We are professional POS 
hardware manufacturer and designer,so we will provide with any technical support about POS 
hardware.