Q1. Can I have a sample order for led
light?
A: Yes, we
welcome sample order to test and check
quality. Mixed samples are
acceptable.
Q2. What about the lead
time?
A:Sample needs 3-5 days, mass production
time needs 1-2 weeks for order quantity
more than
Q3. Do you have any MOQ limit for led
light order?
A: Low MOQ, 1pc for sample checking is
available
Q4. How do you ship the goods and how
long does it take to
arrive?
A: We usually ship by DHL, UPS, FedEx or
TNT. It usually takes 3-5 days to arrive.
Airline and sea shipping also
optional.
Q5. How to proceed an order for led
light?
A: Firstly let us know your requirements
or application.
Secondly We quote according to your
requirements or our suggestions.
Thirdly customer confirms the samples and
places deposit for formal order.
Fourthly We arrange the
production.
Q6. Is it OK to print my logo on led
light product?
A: Yes. Please inform us formally before
our production and confirm the design
firstly based on our sample.
Q7: Do you offer guarantee for the
products?
A: Yes, we offer 3-5 years warranty to
our products.
Q8: How to deal with the
faulty?
A: Firstly, Our products are produced in
strict quality control system and the
defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we
will send new light with new order for
small quantity. For
defective batch products, we will repair
them and resend them to you or we can
discuss the solution i
ncluding re-call according to real
situation.
OEM and ODM is high welcome! Our factory
also can customize with client's
requirments.