2020 Smart linkable outdoor lighting Waterproof battery operated light

FAQ

Q1. Can I have a sample order for lights?

A: Yes, we welcome sample order to test and check quality. And mixed samples are acceptable.

Q2. How do you ship the goods and how long does it take to arrive?

A: For samples, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. For bulk order, it depends on the volume of the order.

Q3. How to proceed an order for solar light?

A: Firstly let us know your requirements or application.

    Secondly We quote according to your requirements or our suggestions.

    Thirdly customer confirms the samples and places deposit for formal order.

    Fourthly We arrange the production.

Q4. Is it OK to print my logo on solar light product?

A: Yes, we could print logo on some light. Please inform us formally before our production and confirm the design firstly based on our sample.

Q5: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

   Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q6: Do you offer guarantee for the products?

A: Yes, we offer one year warranty to our products.