1325 1530 Standard frame CNC Wood carving 3d router MDF cutting CNC machine

1. Before sale: We will try to know your requirement about our CNC router specification and what kind of work you will do. Then we will offer our best solution for your requirement. Then it can confirm each customer can get their real needed machine.

2. During production: We will send photos of machines during the making. So customers can know more details about the procession of making their machines and give them suggestions.

3. Before shipping: We will take the delivery photo and confirm the specification of order to avoid the mistake. The machine will be adjusted before it is delivered.

4. After shipping: We will check when the machine arrives at your seaport and approximate date of arrival. So customers can know when it will arrive and make enough preparation.

5. After arrival: We will confirm with customers if the machine is in good condition and see if any spare parts missing.

6. About teaching: Here are some manual and video about how to use the machine, if you have question about it, we will have professional technicist to help you install and teach how to use through skype, calling, video or Email.

7. About warranty: We offer 2-year warranty, replace parts for free, no human reason.

8. Service in longterm: We hope every customer can use our machine easily and have the fun of it. If you have any problems with the machine in 3 or 4, 5 years, you can contact us. We will always here waiting for you.