Q1: Are you a factory or trading
company?
A1:We run the direct Manufacturer
and Factory of waterproof items: any kinds of
Raincoats,Rain ponchos and other rain gear
products with nearly 30 years in china. we still
produce dry bags, waterproof aprons, waterproof
covers and so on.
A2: why you see us as an trading company
but not a factory, because the location of the
factory and the trading company are not in the
same.
Q2: Can you make the sample according to
RAINCOAT design?
A1: Yes, we have our RAINCOAT design team who can
make the design according to your requests, and we
have 20-year
design experience.
A2: We can make the RAINCOAT sample according to
the client's sample.
Q2: What will be the sample delivery
time?
A1: According to your RAINCOAT design drawing.
Sample time: 5-7days .
A2: Existing Samples time: 3-5days.
Q3: How much will be the sample charge?
A: It depends on which sample style you require and
the quantity you ask for the sample. After having
your answers of above questions, we will quote to
you sample charge accordingly.
Q4: Will the sample charge be refunded?
A: The sample charge will be refunded when order
placing and the order quantity is not less than our
M.O.Q.
Q5: What are your payments terms?
A: Our normal payment terms now are: T/T and
L/C.
Q6: How do I order your products?
A: You can check our website for any items you are
interested in, and you can also communicate with
our salesperson and order for the products
accordingly.
Q7: Do you have customer complaints
channel?
A: Yes, we have.
You can call to sales manager at 0086 18069780500
for complaint OR send to us by e-mail.
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