Q: Are you
factory or trading company?
A: We have our own factory, our company has been exporting
since 2010.
Q: Where
is your company?
A: Our canpany is located in Ningbo, Zhejiang.
Q: Could
we pay a visit to your factory ?
A: Yes, you are always welcome to visit our factory.
Q: What
kind of products do you produce?
A: Various levels of Tie-down products, Tensioners, Cam
buckles,Over Center Buckles,Hooks,Rings,Flat hooks,Snap
Hooks,S hooks etc.
Q: Which
market used for?
A: Our Tie-down products equipments widely used in the
market of America,South America,Middle East,Europe,East
south asia,Afica etc.
Q: When
can I get the price?
A: We quote within 24 hours after we get your inquiry.
Q: How do
you make our business long-term and good
relationship?
A:1. We keep good quality and competitive price to ensure
our customers benefit ;
2. We respect every customer as our friend and we sincerely
do business and make friends with them, no matter where
they come from.
Q: What's
your delivery time? How long you can fulfill the order
normally?
A: 1) Generally the samples will be sent immediately by the
air express in 3-5days if the goods are in stock.
2) Normally with 7-15 days after received payment. Please
confirm with us before order.
A: For BULK order, Normally within 25 days after receiving
your advance payment,please confirm with us before order!
Generally, it is 5-10 days if the goods are in stock. OR it
is 25-35 days if the goods are not in stock, it is
according to quantity and Season.
Q: Do you
work with DHL, FEDEX or UPS?
A: Yes, all of them. TNT, also acceptable.
Q: What
shiping method do you prefer?
A: For small order with light weight we prefer EXPRESS.
For larger heavy goods, ship by sea or by air is the most
economical way.
Q: What is
the package? What is your terms of packing?
A: Export Cartons, Pallets, also can be customized such as
Opp bag + Inner boxes.
Generally, we pack our goods in neutral brown cartons. If
you have legally registered patent, We can pack the goods
in your branded boxes after getting your authorization
letters.
Q: Do you
test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q: How can
you guarantee the quality or any warranty?
A: If have any quality problems during use, all the
products can be returned or according to consumer's
requests.
Q: What is
your sample policy? Is free sample available? Can you send
us a sample to test quality before ordering ?
A: Sure, we can provide you a free sample, but you need
arrange the shipping cost.
Q: What's
the shipping cost for a sample to our door?
A: Please advise your address and i will quote to you asap.
Q: How
long is the smaple LEAD TIME?
A:Sample time: 3-5days for exsiting specification.
10-15days for customized items.
Q: What's
your MOQ?
A: It depends on your item size. But we accept lower
quantity for your trail order.
Generally speaking, our MOQ is 1000pcs, which varies with
different products, but small test order is also available.
If we have stock MOQ 1 sets is ok, if not, the MOQ is
1000pcs.
Actually, we did not set the amount of Minimum Order
Quantity, as long as 10 or even a customer there.
However, you should understand the quantity, relative to
the cost is low, the price will be even better, as a small
number, you may want to pay higher unit price.
Q: Please
provide us with your best price?
A: Any quantity is Ok. The price depend on your quantity,
we will quote for your accordingly.
Q: What's
your payment terms?
A: T/T, L/C, PayPal, Western Unioin
1) Usually 30% as deposit, 70% against copy B/L by T/T.
2) On , Paypal, Western Union, T/T are also ok.
FOR first order, T/T 30% as deposit, and 70% before
delivery. We'll show you the photos of the products and
packages before you pay the balance.
Payment=1000USD, 30% T/T in advance ,balance before
shippment.
Q: Can you
do business via Ali Online Transaction? Do you accept
ESCROW ?
A: Yes, we can make the deal through AOT, we accept ESCROW.
Q: What is your terms of delivery? What is your price
terms?
A: EXW, FOB, CFR, CIF, DDU.
Q: Where
is your nearest loading port ?
A: Ningbo, Zhejiang,China.
Q: How can
I make the order?
A: First, please tell us the specifications you need, more
detailed specifications can help us learn your request more
better.
Then, we will send the quotation to you. If our price is
okay, we will send the invoice.
At last, we will arrange the production for you after
receive your deposit or payment.
Q: Do you
accept customized design? Do you accept OEM?
A: Yes, OEM & ODM are both workable.
We can customized logo on the products and also make mould
as per clients requests and idea.
Q. Can you
produce according to the samples?
A: Yes, we can produce by your samples or technical
drawings. We can build the molds and fixtures.
Q: Can you
produce customized goods ? Is Customized tie down products
available?
A: Yes. Please offer your required specifications and
drawing,the size, material, Working Load Limit needed
1000lbs or... and goods can be produced as per client's
requirements.
Q: Can you
produce goods with special specification ?
A: First of all, we need to know the specification in
details, and then we need to check with our technology
department.
Q: What
format of the file do you need if I want my own
design?
A: JPG, AI, CDR or PDF, etc. We have professional designers
and we can draw artwork for you.
Q: Can you
do the design for us?
A: Yes, of course. We have a professional team with rich
experiences in design and manufacturing.
Just send us your artwork design or a sample then we will
put your idea into practice.
Q: Can we
get the goods without your company name to export ?
A: Yes, we can. We are allowed to use your designated
agent's name if you have one.
Q: Can you
produce the tie down products with my own brand ?
A: Yes, we have been offering OEM service for years.
Q: Can you
print words on products as per client's requirement?
A: Yes, make label according to your exact requirement.
Q: Can you
help us do the custom clearance ?
A: Yes, we can. We can help you find a professional custom
clearance company to do it.
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