FAQ
1. How do I measure a box?
The proper sequence of dimensions is Length x
Width x Depth. Place the carton in front of
you with the open end up. Length is the
longest open end dimensions from left to
right. Width is the shortest open end
dimension from front to back. Depth is the
remaining dimension from top to bottom.
2. How soon can I get a price quote?
For most projects, once we know the carton
style, dimensions, paperboard type including
caliper, printing requirements and quantity,
we can provide you with a price quote within
24 hours.
3. How long will it take to receive my
products?
As a general rule, it will take 2 weeks for
us to produce your custom designed and
printed products.
4. Can I have a custom designed and made
packaging box?
We are a custom shop. We design and construct
each project to the individual customers
needs. All of our boxes are custom made based
on your artwork and packaging need.
5. Is there a minimum order requirement?
Due to the high machine setup cost and
shipping freight, we do not accept small
orders. Our minimum order quantity is 3000
pcs. It is recommended for you to order a
20"GP or 40"HC to reduce the unit price and
shipping cost.
6. Can I get a sample?
Yes, on some stock items. A nominal shipping
charge, however, will apply. Certain items
are excluded from our sample program. Samples
based on your artwork and packaging need, are
available, but will include a fee for the box
plus estimated shipping costs. The sample
making usually takes a week.
7. What are your office hours?
You can reach us between the hours of 8:00 A.
M. and 6:00 P. M. GTM+8, Monday thru Friday,
except holidays.
8. Do you sell any additional products not
listed on your online catalog?
We sell over 7,000 different types of
corrugated shipping or packaging supplies and
are always adding new items to our website.
However, every item that we currently sell is
listed on our website. If you cannot find the
exact packaging or shipping product that you
are looking for, please e-mail your request
and we will be happy to verify whether or not
this is an item that we carry.
9. Do you have a price catalog?
We are a professional corrugated board
printed packaging manufacturer. All of our
packaging products are custom made as per
your request and artwork. We do not have a
price catalog.
10. Will you match competitors prices?
If you find a lower price elsewhere on the
exact same item, we will meet or beat that
price as long as it does not reflect a
competitors free offer, rebate, bonus,
one-of-a-kind, or other limited guarantee
offer.