1. What is the trading
process?
Business negotiate → Proforma Invoice / Contract →
Deposit → Good preparation of Products design → Goods
inspection → Balance
payment → Delivered by forwarder → Surrendered →
Shipped to your door
2. Can we print our logo or been customized as our
request?
Yes! You can print your logo and most of our products
can be customized.Just provide your design paper.
3. Can we get your samples?
Yes! Sample is not for free, after placing order,
sample charge can be refund
4. What is the normal lead time?
needs about 15-45 days depends on quantity
5. What is your payment term?
A. T/T, L/C, West Union, trade assurance etc
B. For bulk production:
Option 1: 30% pay in advance, 70% before shipping
Option 2: 50% pay in advance,the balance within one
week after B/L copy
6. What is your shipping way?
We will help you to choose the best shipping way
according to your detail requirements. By sea, by air
or by express, etc.
1. if by Express: FedEx / DHL / UPS / TNT or other
couriers for samples, Door-to-Door.
2. By Air or by Sea for batch goods, for FCL/LCL,
Airport/ Sea Port receiving.
3. Customers specifying freight forwarders or
negotiable shipping methods.
4. Delivery Time: 3-15 days for samples; 5-30 days
for batch goods.
7.What is the packing way?
1.According to customers’ requirements
2.We have a good package to protect the goods from
damaged during transport
8. How do you control the quality?
We will make samples before bulk production, and
after sample approved,we will begin bulk production.
Doing 100% inspection during
production and random inspection before packing;
taking pictures after packing.
9. If any quality problem, how can you settle it for
us?
When discharging the container, you need to inspect
all the goods. If any breakage or defect products
were found, you MUST take
the pictures from the original carton. All the claims
must be presented within 7 working days after
discharging the container.
This date is subject the arrival time of container.
We will advise you to certify the claim by third
party, or we can accept the
claim from the samples or pictures you present,
discharging of the containers not included. Finally
we will completely compensate
all your loss.
10.Why Choose us?
We are a factory, best production & best quality
control, best Service and factory price.
Non-standard/ OEM/ ODM/ customized service
provided.
100% QC inspection Before Shipment, Or certificated
inspection by third-party like RoSH.SGS,FDA... if
necessary
Competitive price.
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