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CREATRONICS FAQ

1,Q: YOU HAVE WORKED IN FASHION ACCESSORIES ITEMS FOR MORE THAN 13 YEARS, SO WHAT DO YOU THINK IS MOST IMPORTANT? 
A: in fashion business, we think most important is quality and style, only good quality can make our clients happy than we can focus on latest fashion styles. 

2,Q: HOW CREATRONICS CONTROL THE QUALITY? 
A:1st we have to use good material. This is the most important point.Bad material is not possible to make good product. 2nd, we have a very skilled and responsible team who focus on quality control during production.3rd, We will do another 1 by 1 inspection before shipmemnt.Client can come to check the goods by himself, or send 3rd party like SGS, ITS, CMA, BV to check, or we will send inspection picture or video to you for your final approval.

3,Q:EXCEPT BIG CLIENTS, DO YOU ACCEPT THE SMALL ORDER? 

A: Yes, sure, Creatronics is ready to make small order and support different retailer, brand owner, small wholesaller all over the world and will try our best to make them more satisfied, there are more and more small clients small company buying directly from us and we are happy to work with them.

4,Q: we have our own brand, we want to use it, but also can't take big quantity, how can we solve it? 
A: we can make a hangtag, nice sticker, brand label, gift box or etc., in these economic and efficient way,  we can make your brand visable and nice. So just let us know what's your idea.

5,Q:What is your delivery time?And how do you ship the goods?
A: Stock item1 to 7days, if no stock,we will make as per your quantity or wait for other client's order to make together. Shipment can be express, air-shipment, sea shipment according to your order quantity.

6,Q:Our order is small, which makes our delivery costs very high, is there any solution you can help us to reduce the express costs?
A:1) we suggest you order some heavy items and light items together, maybe some handbag and some wallets, jewelry or belts, which can make the weight in more efficieny way.

2) organize all your china products in one shipment to save the cost. 

7,Q:Do you offer other services? For example, if I want to buy other items, can you help to source it for us?
 A:Yes. we do, we help clients sourcing the items, finding the right factory and the right items. Right now some of our clients let us be their china agent and responsible for all their China purchasing, payment, declare custom, etc. If you need our help just let us know,we will do our utmost to assist you!