Quick dry roll dye sublimation heat transfer paper for light fabric transfer printing

FREQUENTLY ASKED QUESTIONS

Q: I don't know you well, how can I trust you?

A:  Guangzhou InkTime Digital Technology Co., Ltd has launched online business for selling Inkjet Printer, Digital Textile Printer,Dye Sublimation Paper and Ink almost 10 years and established many agents in China. We are the Gold Supplier of ,and there is a Ali Trade Assurance for our customers as well.

Q: How to pay?

A:You can use these methods of payment: Ali Trade Assurance, PayPal online payment, PayPal direct payment, credit card(some areas may be restricted) , bank transfer, and Telegraphic Transfer (T/T) payment.

 And we will send you a payment confirmation email upon receiving your payment.

Q: What’s the lead time?

A: Normally , it will take us 7-10 days to prepare the order and if it requires longer time, we will inform you as soon as possible.  

Q: How to ship?

A: For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air. Additionally, we will purchase insurance as a guarantee for your order.

 We will send you the Bill of Lading or tracking number after shipping your items, hereby please keep on checking your email.

Q: What is Warranty Policy?

A: We provide 1 year warranty. During the 1 year warranty, our company will offer you motor and board driver for free if they are faulty . When the warranty expired, our company will still give you on line technician support for free. Especially, you can gain the lifelong Warranty for your printer with continuously ink order (If you buy inks from us).

Although low cost products are the most popular, but our products are selected with high quality and high production standards and affordable price. We can supply assembly spare parts with every machine and guarantee their functioning for at least 12 months.

Q: If I still have questions to this product, what shall I do?

A: Please click "Inquire Now" below the page and submit your inquire or questions, we will reply you as soon as possible, or email to us, Phone/Wechat: +86 18675860189,Christina