Q1: Are you a factory or trading
company?
We are a factory . We can promise you a short
lead time and best price if you purchase our
machine. We also have our own trading
department.
Q2: How does the factory ensure products
quality?
With Nearly 16 years experience in
manufacturing winding machine, we have our own
technology develop department and testing
department.
Quality is the first priority. We have strict
purchasing system to ensure the quality of spare
parts. We have experienced workers
to assemble and test machine.
Q3:How about your after-sale
service?
We have a professional technology
supporting team for your timely services. You can
get the help you need in time by telephone,
webcam, online chat (Google talk, Facebook,
Skype). Please contact us once the machine has
any problem. Best service will be
offered.
Q4: What are your payment
terms?
100%TT or prepaid 50% , balance 50%
before shipping.
Q5: How can I get my order? How can I
know you sent the goods?
We will send the goods by UPS, DHL,
FedEx or sea shipment. After we sent the goods,
we will give you the tracking number or other
relative files for checking.
Q6 : Will you send the installed machine or
machine parts?
We will install the machine and test the machine
before delivery. And the machine can be used
directly after receiving the
machine Please contact us once
the machine has any problem. Best service will
be
offered.