FAQ:
Forest Packing
understands that sometimes you just have a simple
question that should be answered by the website
but isnt. Realizing this, we have tried to put
together some of the most frequent questions we
get from our customers.
1. How
do I measure a box?
The proper sequence of dimensions is Length x
Width x Depth. Place the carton in front of you
with the open end up. Length is the longest open
end dimension from left to right. Width is the
shortest open-end dimension from front to back.
Depth is the remaining dimension from top to
bottom.
2. How
soon can I get a price
quote?
For most projects, once we know the carton style,
dimensions, and paperboard type including
caliper, printing requirements, and quantity,
we can provide you with a price quote
within 24 hours.
3. How
long will it take to receive my
products?
As a general rule, it will take 2 weeks for us to
produce your custom-designed and printed
products.
4. Can
I have a custom-designed and made packaging
box?
We are a custom shop. We design and construct
each project to the individual customers needs.
All of our boxes are custom-made based on your
artwork and packaging need.
5. Is
there a minimum order
requirement?
Due to the high machine setup cost and shipping
freight, we do not accept small orders. Our
minimum order quantity is 500 pcs. It is
recommended for you order a 20"GP or 40"HC to
reduce the unit price and shipping cost.
6. Can
I get a sample?
Yes, on some stock items. A nominal shipping
charge, however, will apply. Certain items are
excluded from our sample program. Samples based
on your artwork and packaging need, are available
but will include a fee for the box plus estimated
shipping costs. The sample-making usually takes a
week.
7. Do
you sell any additional products not listed in
your online catalog?
We sell over 7,000 different types of corrugated
shipping or packaging supplies and are always
adding new items to our website. However, every
item that we currently sell is listed on our
website. If you cannot find the exact packaging
or shipping product that you are looking for,
please e-mail your request and we will be happy
to verify whether or not this is an item that we
carry.
8. Do
you have a price
catalog?
We are a professional corrugated board printed
packaging manufacturer. All of our packaging
products are custom-made as per your request and
artwork. We do not have a price catalog.
9.
Will you match competitors
prices?
If you find a lower price elsewhere on the exact
same item, we will meet or beat that price as
long as it does not reflect a competitors free
offer, rebate, bonus, one-of-a-kind, or another
limited guarantee offer.
10.
How do I know I can trust ordering from
you?
cnforestpacking.en..com is a member of s Golden
Trusted Supplier and s audited packaging
manufacturer and is proud to have a rating of
Excellence. We have been in business since 1998
and are committed to bringing our customers 100%
satisfaction.
11.
Can you do the design for
us?
Yes. We have a professional team having rich
experience in gift box design and manufacturing.
Just tell us your ideas and we will help to carry
out your ideas into perfect gift boxes. It does
not matter if you do not have someone to complete
files. Send us high-resolution images, your Logo,
and text, and tell us how you would like to
arrange them. We will send you the finished files
for confirmation.
12. What
are your terms of
delivery?
We accept FOB, CIF, etc. You can choose the one
which is the most convenient or cost-effective
for you.
13. If
you need our E-catalog, please contact
us.
Thanks for
visiting us, hope we could have a chance to work
together.
Yours honest and trustworthy package supplier
Shanghai Forests Packaging
Group.