Q1: Are you factory or trading company?
A: We are a factory, we can provide ODM & OEM
services.
Q2: Can I have special price and service for
wholesale?
A: Yes,we are professional manufacturer and have
favorable price and good service for wholesalers. OEM and
ODM is accepted.
Q3: What is your warranty for your products?
A: According to your requirements for quality. Generally,
we offer one year guarantee.
Q4: What is your lead time?
A: Sample: in 7 working days. Mass order: 20-30 days
depend on the order quantity.
Q5: How do you help me to save freight cost?
A: We have several cooperated forwarder, confirm the
freight each one, and offer you the most suitable one for
you.
Q6: What is your payment terms?
A: West Union, Paypal, T/T are available for your
choosing.
Q7: How do you ship the goods and how long does it
take?
A: The samples will be shipped by DHL, UPS, FEDEX, TNT,
EMS. It usually takes 3-5 days to arrive. By air, by sea
are also
acceptable.
Q8: Do you have the ability to do independent research
and development?
A: Yes, with 4-5 Led lighting engineer, we do have the
research,development and innovation ability to meet
customers demand.