Q1. Can I buy one item from you?
Yes, in some items the MOQ is 1, so there is no
problem. If not, please contact us to buy a
sample.
Q2. Can I get a free sample?
Yes, If you are
retailer/wholesaler/manufacturer/trading company,
we can support a free sample for testing as long as
you prove
that you are our sincere business partner (Shipping
cost on buyer side).
Q3. Do you provide OEM/ODM?
Yes, if you have a custom design or apparent OEM
demand, kindly contact us to leave a detailed
message, we will arrange our best
Sales Rep and R&D team for your service.
Q4. Do you have CE and FCC certificates?
Yes, our products meet EU and US safety, health or
environmental requirements.
Q5. Can I get a price with shipping cost?
Yes, we offer EXW, FOB Shantou/Shenzhen and C&F
prices for shipping by boat. However, we can even
provide DDU/DDP prices
(door-2-door, customs clearance, duties/taxes
prepaid) for some countries. Please send your full
address + postcode, tel no, as
well as the name of your nearest airport/seaport
enabling us to check the accurate shipping cost for
you.
Q6.How long do you take to ship?
Shipping by Air/DHL/UPS/FedEx usually takes 5-7
days, 10-25 days by EMS, while shipping by
Boat/Train will take about 4 weeks, but
is much cheaper if you are buying larger
volumes.
Q7. Can I pay you by Credit Card?
Yes, Credit Card, Western Union, PayPal, Escrow,
Alipay, L/C, and Bank Transfer are all available.
's secure payment is
highly recommended. If you are failed in making
payment for trade assurance order, please try it
again, as 90% of customers make
it a success the second time. Or please contact
us.
Q8. How do I make sure the products I buy from you
are of good quality?
We have a strict testing process to ensure that the
products are functionally correct before they are
packed. Also, you can check
reviews thoroughly and make constant contact with
us.
Q9. Can I get money back if I receive lousy quality
products?
Sure, 's Trade Assurance order service provides
order quality and on-time shipment safeguards, 100%
payment refund up to
Trade Assurance
Over all Any questions, please contact us.