Q1: Are you a manufacturer company?
A1.
Yes, our factory was
initially founded in 2005 and we have 15 years
experience in furniture industry,specializing at the
medium -high end market. Our products are hot sold
all over the with trustworthy quality and competitive
price.
Q2:What's the scale of your factory?
A2.
Our direct factories occupy a total of
20000sqm with more than 200 workers.
Q3:What are your main products?
A3.
Our main products are customized as
customers’ requirement,which include living room,
,bedroom,dining room,kitchen ,hotel furniture. We are
offering you one stop solution , saving your time and
expenses.
Q4:Can I choose the color?
A4.
Yes ,we have a huge variety of colors and
materials for your own selection.
Q5:Can I change the size of product?
A5.
Yes you can change the size of the products
as per your exact requirements and at the same
time,we have our own standard size for all the
products as well.
Q6:What's your minimum order quantity(MOQ)?
A6.
It depends on the designs that you choose.
Normally, we do not ask for MOQ (Minimum Order
Quantity).
Q7:Can I buy some samples before the orders?
A7.
Yes we can offer you samples before the
orders but you will have to pay for the
samples.
Q8:How long is the Production Lead Time?
A8.
It depends on the designs that you choose.
Normally, our products can be ready for delivery from
7days -60days.
Q9:Can you give warranty of your products?
A9.Yes,our warranty is 10 years,we are proud of our
quality since each department we have professional QC
teams.We would requst detailed images of any problems
or warranty claims - provided emails with detailed
pictures are sent,we will dispatch replacements at
our cost to repair the products or alternatively
supply replacements in subsequent orders. In some
special cases we may turn to a discount as a
solution.
Q10:what is your ordering process?
A10.It depends on you are buying for regular items
or customized items. If going for regular one. We
can offer you the price
immediately. When it goes for customization, we
need details of your requirement. And the process
will be as below:
Inquiry-- sending us your requirement (layout
,designs,etc)-- choosing designs you like and
offering you proposals of each area of your
project-- 3d rendering if needed-- confirmation of
orders-- deposit payment--production--
delivery.