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Q1. How to customize my own Tumbler?

A1: For customized color for the lid, inner cup or outer cup, simply send the Pantone code of the color;
For custom printing, pls kindly send us the artwork in Vector Format
For custom decoration, pls let us know the details

Q2. How to apply a sample?
A2: The sample order is always welcome.

The samples without any customization will be available generally within 1-3 days;

The samples with customization take generally 5-10 days, depends on the detailed requirements.

The sample cost is refundable sometimes, but the freight cost is always paid by the receiver.

Q3. What about MOQ?
A3: The normal MOQ is 3000pcs per item, and we accept small trial orders via .

BTW, most of our key accounts order FCL every batch.

Q4. How many days for production?
A4: The production time is generally 15-25 days, depends on the order details and our real-time 
production schedule when the order placed.

Q5. What about the packaging?
A5: The routine packing method is that each wrapped with OPP bag then master carton.

The customized package is acceptable.

Q6. What about shipping method?
A6: Frankly, I don’t think this should be a question at all. As long as you can contact us, we can ship the goods to you. By express, by sea, by train, or by air, etc.