High Quality Custom Speed Bag For Boxing Training Leather Speed Bag

1. How can we buy from Gibben Industries?
Simply let us know the reference number of products in which you are interested or send us your picture. You can contact us via E-mail, phone or letter. On receiving the inquiry our sales manager will contact immediately to serve you.

2. What is the delivery time of shipment?
Usually, we dispatch the trial orders within 1 to 2 weeks time, other shipments in about 3 to 4 weeks, however, time of quantity shipment depends upon order volume. Let's discuss with one of our sales manager about delivery time for your order.

3. How long does shipment take to reach from the date of dispatch of goods?
Air-mail registered package: 8 to 12 working days reach U.S.A, Canada & Australian destinations. 6 to 8 working days to U.K, Japan, Middle East, and Europe. DHL 4 working days to all destinations.

4. Where can I find information on shipping cost?
Please click on Shipping page on the home page for details. Select a delivery method and emails us.

5. Give us some packaging details?
Usually, each and every Product is packed in polyethylene bags, and then these Products are packed in cardboard boxes to send you directly. Special instructions may also be followed on request, please.

6. Return Policy?
Gibben Industries products have a defect-free guaranty for a long time, however, if there is any defect in any product that you are not satisfied, please contact within 15- days of receipt of goods in its original packing, so that we make necessary arrangements for replacement either in product or money.

7. Samples Service?
We offer sample services also to our new Customers for quality evaluation. For this, they need to pay both for samples and courier charges. However, when the customer will place the first order we will deduct the sample charges from the total invoice value.

8. What is the method of Payment?
We are following two ways at the moment to collect payments.
Bank transfer i.e. wire and swift transfer AND Western Union Money Transfer ZARCO.

10. Do you do credit?
We don't do credit to all new and old customers due to some severe past experiences. However, if the order in bulk we are happy to deal via bank irrevocable LC for the security of both parties. ( Please click Terms of Sale at the top for bank details)

11. What is your Credibility?
We do have worldwide clients. If any client needs to confirm about our products, services, and credibility references can be provided on request prior to starting a business with Orison Embroidery for which inquired company needs to provide complete details about its standing, however, we sometimes refuse these references due to any doubt or suspicion.

12. How do you deal with your orders?
Upon confirmation of receipt of payment through bank or western union we schedule all orders to their relevant Manufacturing Depots: and confirm the delivery date to customers, however, prior to starting production we always show the scan of the "order product" via e-mail to our customer and after approval start making an entire order.

13. What is the Timeline for your orders?
1. Artwork/design provided (by e-mail jpeg, original sample by post etc).
2. The quote is provided and appropriate recommendations are provided (i.e. size /design).
3. Quote accepted.
4. The sample produced and the image is sent to you for approval. If any alternation advised, we make the changes again and to re-send.
5. Upon approval, delivery time is confirmed and order is enlisted from admin depot in manufacturing depot.
6. Request to transfer payment.
7. Upon receipt of payment, we start manufacturing of your order.
8. Please note delivery time starts from the date we receive payment.

To get a quote on an existing design send the quantity, size, product, type and graphics as an emailed JPEG / by Fax / by post. We may ask for more details, but for most badges, this is enough to return a prompt quote on a range of quantities.

14. Is there any idea about possible customization in designs?
We are able to customize any product upon the customer details.

15. We got less price from another company, would you please beat their price?
We can not vouch for the quality of items or services you will receive from another company and therefore we don't attempt to match or beat their prices. Our pricing is based on many factors, and we strive to price items fairly and competitively. We take great pride in our quality product and services quality and hope that pricing is not the only thing that is essential to our customers when they make a purchase. Saying "Gold is never sold at the price of silver but by putting it's color on it" so be careful when you get undue rock-bottom pricing.

Delivery Commitments:
Thanks to global competition, faster product development, and increasingly flexible manufacturing systems, an unprecedented number and variety of management systems in various steps of manufacturing are competing in the marketplace of manufacturing, giving new ways and faster turn around of the committed orders to the respective clients worldwide.

Gibben Industries supply chain management always striving its best to move quicker possible manufacturing steps and schedules keeping in view the quality of the product. Systems and methods for scheduling deliveries, in real time, to be made within committed time. Before making a deal we deeply analyze weather (1). It would be possible to complete, within the time frame, the requested delivery or all deliveries that were already scheduled to be made within the time window (2). It makes sense to meet the delivery within the particular time window using the available raw material and production Line schedule up seeing delivery dates of already confirmed orders in hand. At Gibben Industries we have managed a best "Supply Chain Management" that ensures all delivery commitments in time with the collaboration and teamwork of purchase section that ensures all raw materials to be in time and quality vise excellent and according to the requirements of our clients worldwide.

Material, Quality, Craftsmanship:
At Gibben Industries we always try to use the best raw material available in the marketplace so that to make sure quality is up to the mark and as a result craftsmanship could give more elegance to the final finished product. Our purchase depot source raw material both from native as well as from abroad sources to make sure that we are recognized as a Brand in the world market in providing quality & services in our said line of products.

Faster Delivery / Stocking Facility:
We have a clientage list for whom we stock items that they buy on regular basis. This gives them an advantage to other companies because as they place to order their order is dispatched within 2/3 days. To get this service you may please list down your items and inform us. You only need to pay 80% of the total value of the invoice items you wish to put in stock on this end, please.

Order Status:

To follow up the status of your order please use these useful methods below.
1. Always send PO as you place an order with us hence PO number on the order will be used as a reference number in the production line that helps to track down your order status and allow us to give you an accurate update on your order status in the production line.
2. You may please use Performa Invoice Number to follow up your order status.
3. You may email/contact to your correspondent to see the status of your order, please.
4.Request for special "Tracking Bar Code of Production" after a week OR so as you place an order and use this code to tracking your order in the production line, please.

Lockers & Files:
To make things in line we have managed separate communication files for each client. And at the same time to keep physical samples in the proper arrangement we have separate locker box as well for each client so that all samples to be kept in one locker for one client with reference number attached tags. This all makes things faster and easier when repeat order is placed from the same client even after years.

Craftsmanship:
Craftsmanship! It is a very deep word indeed and it just recalls me an English writer John Keats, he says about craftsmanship – I Love Beautiful Things. It is very little in the world that takes my breath away quite like an object that was lovingly crafted, built with care and passion, and presented with the sort of pride that befits a marvelously well-made item.

At Gibben Industries our priority is to make all orders supreme in craftsmanship. Though we are not always 100% our intention remains to the apex. Each order placed we give our full attention to the details, size, shape and overall look of the product. We really do our best to produce a quality product that keeps our good name in the marketplace. Due to our efforts to uplift quality and craftsmanship we are honored to be a supplier to some prestigious companies worldwide.

Services & Feedback:
At Gibben Industries we try our utmost to provide excellent customer services and feedback to our clients. Our customer services staff have certain customer services skills training facility so that they may serve to clients in the best possible way. These are under, please.

GIBBEN INDUSTRIES CUSTOMER SERVICES SALIENT FEATURES:

Attentiveness & Patience:
The ability to really listen to customers and keep calm and patient is so crucial for providing great services for a number of reasons. At GIBBEN INDUSTRIES we are trying our best to give a proper training environment to staff in customer services so that to give special care and attentiveness to our clients.

Clear Communication Skill:
Our staff is well equipped both in URDU & ENGLISH language. For local clients, URDU native language is preferable medium and for International clients, we provide services in ENGLISH. We are though trying to include new staff that can serve in FRENCH LANGUAGE as well being another widely spoken language worldwide.

We are the member of Sialkot Chamber of commerce and industry.

Our company has passed all the legal requirements and qualifications

And has shown proficiency in doing business with international brands since 2000.

Our membership with (TDAP) Trade Development Authority of Pakistan gives us the opportunity to find the fastest growing markets and up-to-date information about beauty products trends which help us with product innovation and developments.

We are also registered as a taxpayer with (FBR) Federal Board of Revenue and pay all taxes on imports and exports.