Q. Is it safe to buy from Karma Creation?
= Yes. It is the safest way to buy products
on Karma Creation . So if for some
reason you place an order and you never get your
products then Karma Creation accepts
full liability. Afterward, they handle dispute you.
Karma Creation wants to create an easy
and safe buying experience for the customer.
Karma Creation has 6 years of
experience and without failure providing best
service to customer across the world.
Q- How to order?
= Offline Order (E.g. WhatsApp, Telephonic
conversation)
Q- What products does Karma Creation
have?
=A. Sarees
B. Salwar Kameez
C. Dress materials
D. Kurtis
E. Printed Cotton
F .Lehenga
G. Readymade
H. Kids collection and many more
Q- How to pay?
=online and offline modes for payment. Such as,
A. NEFT
B. Bank Transfer
C. Western union, money gram & Ria money
transfer
Q- Who are the shipping partners
associated with Karma Creation?
=Karma Creation is associated with many of the
logistic partners.
A. India Post
B. FedEx
C. Sky International
D. Aramex
E .Arihant International Courier
F. Mahavir Courier Service
G. DHL
I. Local Transport
Q- Does Karma Creation provide Tailoring
Facility?
=Yes. Karma Creation provides custom stitching
options for the only product purchased from us.
Customer need to pay the total amount for catalog
and stitching charges first then after we will able
to put your order in stitching.
Q- How long do items take time to
ship?
=Generally, not all the products you ordered are
ready to ship. If some product is upcoming then it
will take 8-10 days to get ready. After dispatching
the product it depends on logistic which you have
selected. (e.g. In India post it will take
10-12
business days to get your parcel delivered
delivered, FedEx takes 6 to 7 business days in
India.)
Q- Which currency is accepted for
payment?
=Karma Creation accepts payment only in Indian
rupees. If Customer is from foreign country our
customer executive will help you out for converting
currency in Indian rupees then customer can proceed
for bank transfer.
Q- What if product goes out of
stock?
=If the item is out of stock and you try to order
that product, the website will not let you do so.
But In some cases, after
placing an order the product goes out of stock the
amount you paid will be refunded to you. Otherwise
you can also select other
catalog.
Q- My country is not in your
list. Does it mean that you do not ship over
there?
=Mostly we have all countries in our list but in
case if it is not in list please contact our
customer care executive on
Karma Creation, otherwise you can place order
manually on +****, +****.
Q- What is the estimated
weight for my product?
=Every product has its approximate weight and we
are inform verbally in whats
app.
Q- How to track an
order?
After dispatching your goods we will provide a
tracking id via app or whats App to customer. For
any help related to tracking number you can contact
on +****,
+****.
Q- Can
anyone buy from Karma Creation?
=Yes. Anyone can order from Karma Creation. Karma
Creation is Surat based company where a single
person can order directly from us in
wholesale.
Q- Can I get cash refund for
my order?
=No. once you get an order confirmation, we are
unable to cancel the order. We issue store credit
which can be used for any future
purchases.
Benefits:
Q- If international customers buy from us what
benefit they will get?
=We can provide him good service and we will
provide them priority. Our whole team is always
connected with customer via Whats-app. If customer
has some queries and they try to connect us we will
give priority to them and try to sort out them
first. As we talk on benefits; Firstly, we deal
with mostly all brands and provide best quality to
our customers. Secondly, we are providing checking
facility especially for our international
customers. We are linked via WhatsApp right from
placing the order till dispatching the
parcel.
Q-Shipping
Method:
=We will try to deliver parcel with best service
provider with in lowest rate and less time than
other supplier.
Q-Stitching Benefits:
=We provide our all customers self customization
stitching service on catalogs bought from us. To
know more about stitching rates please talk to our
companys sales
executive.
Q-Taxes &
Duties:
=For international customers we send the package,
but if the custom is applied for that country it
needed to be paid by the
customer and take the delivery for same. Company is
not liable for any custom duties. Customer duties
depends upon your nation rules and
regulations.
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