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Q:How to import from china?
A:It is very simple,There are three options:
1.we deal with EXW price,You are responsible for transporting products from China to your country.you will have to find custom broker to help you clear customs to get the goods from your local customs.
2.We deal with CIF price,we will ship the goods to destination port near with your city,you find shipping agent to help you clear customs to get the goods from local customs.
3.We deal with DDU price,we directly ship the goods to your home or office,it is most simple way to import something from china,but the cost is more expensive compare with the previous two methods.

Q:What is your product’s warranty?

A:PCB one year free warranty, life-long maintenance, quick-wear parts warranty for three months;

Q:This is my first time to operate the game machine,it is complex to install?
A:NO,It is very easy to install,when you got the goods,it can directly work after power on.As for the maintenance and problem handling, you can bring your engineer to our factory, we will give him training for free, and later he can handle some simple problems independently.

Q:How about your after-service?
A:If you have any question about the machine,we will give you the instruction by whatsapp or mobile,For example,if you do not know how to set the crane machine,we will take one video to teach you,if you meet some problem,you can take the picture or video to show the problem to us,we will give you solution within 1 days,For some problems, if there is really no way to solve it, we can also send engineers to your country.

Q:If i bought your game center management system,does your engineer will go to my country to install it?
A:Certainly,if you order the game center management system from our company,we will send engineer to your game center and help you install the card system,and training your staff how to use it.

Q:Could you help us customized my own game machine?
A:Yes,Icefuns amusement can turn your ideas into one products,just let us know your requirements and our engineers will estimate its engineering realization and give you one solution.