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1.Can you provide free samples?

Free samples are not available for high value goods. But after you place the OEM order, samples cost would be returned.

2:Can I use my own brand on my products?

Horses-Tec factory alliance offer a full ranges including OEM, ODM cooperation style, and absolutely your logo could be branded on the products.

3:Can you do FBA Service?

Horses-Tec factory offer a large quantities of items to Amazon online sellers and have more experiences on FBA service.

4:Do you have any quality certificate of the products?

Horses-Tec and items are approved by BSCI and CE, SGS, TUV . Pls refer to our certification pages for more details.

5: Can we change the item color?

Horses-Tec factory can produce the color as you want.

6:What are your payment terms?

We accept T/T, L/C, D/P, we also accept trade assurance, Western Union,Paypal.

7:What’s the sample and order delivery time?

Sample delivery time is 5 working days;order usually take 15-25 days.

8:How do you control your quality?

We have a strictly quality control on entire manufacturing process.

9:Do you have any after sales service?

We do 1 year quality warranty for our items.