1 . This is my first time buy
from your company , how to arrange the shipping way
for me ?
We ususally send jewelry by
DHL , FEDEX , UPS ,EMS , they are all safe and fast
(usually take 3-7 days), you just waitting for your
goods at your home or your office is ok , no need
to go to airport or seaport to pick up your goods ,
its easy ,convenient , high efficient !!!
2 . If i buy from your company , how long i can
receive my goods ??
If you buy stock items or want
to get samples from us.the goods will be on your
table less than 5 days by express.if you like make
bulk order from us , usually the production time is
around 10- 15 days (sometime maybe need more days
or less depends on your bulk order quantity) , lead
time by express is around 5 days , by sea is around
30 days .
3 . If i paid for your company , how could i know
if you send out my goods ??
After
you paid we will arrange production or shipping
soon , once we send out we will send you the
tracking number , after you get the tracking number
you can check at the official website or official
website call , there will be staffs check the
tracking number for you , once u get the tracking
number you can check at website anytime , you will
also know where its has arrived .
4 . As the time zone , always when i work then you
rest , how can i contact you can be improve our
efficience ??
Usually our company working time is very flexible ,
you can reach us at usual working time
(8am-12am;2pm-6pm) , but in other time you also can
reach us , for example 1pm ,
7pm,8pm,9pm,10pm,11pm,0am, as some of our salesman
at home also can work ( inquiry and emails can be
accepted by our phone.so convenient for us), so
once they online you can reach them , whats more
you also can add them at whats app at
0086-18855974282 , skype at :
jameslee5202
5. What's the sample policy and sample lead time
?
Usually we can offer the free
sample , but quantity is at 1 piece , and you only
pay shipping cost is ok , if you need more samples
you should pay the sample charge ,but the charge
will be refunded as we get your order.( old
customers will be free get samples when need
)